Full Time IELTS EXAM OFFICER- KUCHING Jobs, in IDP Education Kuching - Maukerja

EMPLOYEE BENEFITS

• Employees can get up to 21 days of Annual and Medical Leave.

• Employees are covered for inpatient and outpatient (hospitalisation) medical benefits.

• Group Personal Accident (GPA) Insurance Coverage for employees.

• Employees may claim for Dental/ Eye Care/Domestic Leave Passage/Maternity Medical, Childcare Fees/Gym Membership/Professional Membership etc, annually under E-Choice Scheme.

• Employees entitled to Birthday Leave.

• Yearly awards and staff appreciation event.

• Service recognition awards for employees.

• Additional 2% EPF contribution for employees from employer.

• Private Retirement Scheme (PRS) contribution available for employees.

ABOUT US

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing, and training.

We are a proud co-owner of IELTS, the world’s most popular high-stakes English language test which helps people to achieve their work, study and migration aspirations.

If you share our passion in helping people to pursue their dreams and thrive in an innovative agile digital culture, then come and join us as we undergo our digital revolution.

WORKING AT IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life

WHAT WE'RE LOOKING FOR

• Ability to work effectively within a team

• Strong listening, written and oral communication skills

• Possess strong organizational and time management skills

• Ability to plan, organize, prioritize and execute multiple tasks within set objectives in a timely and professional manner

• Outstanding customer service and familiarity with customer service principles and practices

• Honesty, integrity and adherence to policies and procedures

• Solid computer skills, including Microsoft Office

POSITION PURPOSE

The IELTS Exam Officer reports directly to Assistant Manager is responsible for overseeing the general operations and administration of the computer-delivered IELTS tests offered through IDP Test venues in Sarawak.

RESPONSIBILITIES

Be responsible for the registration of IELTS
Handle walk-in, phone and email enquiries
Carry out duties related to IELTS pre-test & post-test and conduct invigilation 
Manage the arrangements for the issue of examination result
Be responsible for managing invigilation team, preparing seating plan, other related documents and dealing with any problems that may arise during & after the test
Ensure invigilator’s record & files are updated
Organise examination related materials before & after examinations, ensuring that they are securely stored as per guideline
Be responsible for inputting marks into system on time
Be responsible for processing purchases for the department
Maintain and build strong Referral & Institutional Partner support through ongoing engagement, and quality service to test takers and partners.
Work within guideline and policy and procedure requirements by IELTS
Also be required to carry out such reasonable additional duties

REQUIREMENTS 

• Good English communication skills, both spoken and written

• Ability to provide a warm welcome to walk-ins, pleasant attitude, polite and cheerful.

• Ability to multi-task and maintain systematic order

• Reasonable proficiency in MS Office applications

• Ability to deliver work on time and excellent level of commitment

• Ability to form positive relationships

• Hold at least a diploma