Full Time Clinic Assistant (IOI Mall Puchong) Jobs, Salary up to MYR 2,400 in Chiropractic First Group (M'sia) Selangor - Maukerja

Are you someone who enjoys interacting with people, is friendly and service-oriented, and is looking to start your career in a clinical or healthcare environment?

• As a Clinic Assistant, you will be the first point of contact for our patients and play an important role in ensuring smooth day-to-day clinic operations. This role is ideal for fresh graduates or individuals with a positive attitude who are eager to learn, grow, and gain hands-on experience in a clinic setting.
• You will support patient services, front desk operations, and assist the clinical team to ensure a pleasant and professional experience for every patient.

-----

Key Responsibilities

1. Customer Service & Patient Experience

• Greet and assist patients warmly, ensuring a professional and positive clinic experience.
• Handle incoming calls, WhatsApp messages, and other patient enquiries promptly and professionally.
• Provide accurate information about the clinic's services, treatments, and procedures.
• Assist prospective and existing patients with information on suitable treatment options and clinic offerings.

2. Administrative & Clinic Operations

• Manage patient registration, appointment scheduling, confirmations, and follow-up communications.
• Process payments, issue receipts, and perform cashiering duties accurately.
• Maintain and update patient records, clinic documentation, and inventory records.
• Support daily administrative functions, including filing, data entry, and general office duties.
• Ensure the clinic environment remains clean, organized, and welcoming at all times.
• Adhere to clinic policies, standard operating procedures (SOPs), and communication guidelines.

3. Team Collaboration

• Work closely with chiropractors and fellow team members to ensure smooth clinic operations and excellent patient care.
• Assist in coordinating patient flow and appointment schedules throughout the day.
• Foster a positive, supportive, and collaborative working environment.

Pay: RM2,000.00 - RM2,400.00 per month

Work Location: In person