- Putrajaya Federal Territory Malaysia
Full Time Customer Service - Admin Coordinator Jobs, Salary up to MYR 3,000 in GENESIS MILLENIUM FALCON SDN BHD Federal Territory - Maukerja
Customer Service - Admin Coordinator
GENESIS MILLENIUM FALCON SDN BHD
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Job Description
Responsibilities
Xiaomi Exclusive Service Center – Front Desk / Admin Executive
Location:
Xiaomi Exclusive Service Center –Putrajaya
J-G-03 Ground Floor, Connection Commercial Persiaran IR3, IOI Resort City, 62502 Sepang, Wilayah Persekutuan Putrajaya
Working Hours:
- 10:00AM – 7:00PM (Monday to Friday) ,10:00AM – 3:00PM (Saturday),Off Sunday & Public Holiday
- 5.5 working days per week
- KPI Bonus
Job Overview
We are looking for a responsible, friendly, and detail-oriented Front Desk / Admin Executive to join our Xiaomi Exclusive Service Center team.
This role is mainly responsible for handling customer reception, administrative tasks, repair case coordination, and supporting daily service center operations.
Job ResponsibilitiesFront Desk & Customer Support
- Welcome and assist walk-in customers professionally
- Handle customer enquiries via WhatsApp, phone calls, and email
- Register repair cases and update customers on repair progress
- Support cashier documentation and payment records
Administrative Support
- Prepare quotations, invoices, and daily reports
- Perform data entry and update internal systems
- Maintain proper filing and documentation records
- Assist in report preparation and operational paperwork
Operational Coordination
- Coordinate with technicians and HQ regarding repair cases
- Support service center daily operations and workflow
- Assist in complaint follow-up and case monitoring
- Support inventory and spare part record updates
Requirements
- Basic knowledge of Microsoft Word & Excel
- Good communication and customer service skills
- Responsible, punctual, and able to work independently
- Good attitude and willingness to learn
- Experience in admin, retail, or customer service is an advantage
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Administrative: 2 years (Required)
- Front desk: 2 years (Required)
Work Location: In person
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