Full Time PC BUILD - REPAIR TECHNICIA- VIVA CITY MEGA MALL Jobs, Salary up to MYR 3,500 in Brightstar Computer Sarawak - Maukerja

Are you a tech enthusiast who excels at assembling custom PCs and troubleshooting hardware issues? Join our team at Viva City Mega Mall as an IT Technician and put your skills to work in a dynamic retail environment.

JOB RESPONSIBILITIES:

• Be the go-to person for customer satisfaction, ensuring every client leaves with a clear understanding of their build or repair.
• Explain technical details in simple terms, manage turnaround expectations, and aim for positive Google reviews.
• Assemble custom PCs per customer specifications, including cable management, BIOS setup, OS installation, and stress testing before handover.
• Diagnose and fix both hardware and software faults efficiently for repair cases.
• Process in-house and RMA warranty claims, track status and parts replacements, and advise customers on BrightCare or out-of-warranty options.
• Assist with branch maintenance tasks such as replacing downlights, transformers, and power supplies.
• Maintain POS systems, networking, and display units to ensure smooth operations.
• Submit weekly reports to HQ covering jobs completed, pending issues, warranty status, and maintenance updates.

REQUIREMENTS:

• Proven experience in PC assembly and hardware/software diagnostics
• Basic electrical knowledge
• Strong customer service orientation
• Ability to work independently and report accurately

Pay: RM2,500.00 - RM3,500.00 per month

Application Question(s):

• Do you know how to build a PC?
• Do you know how to handle electrical work?
• What is your expected salary?

Work Location: In person