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Full Time Japanese Language Specialist – Customer Experience Jobs, in ETeam Federal Territory - Maukerja

Japanese Language Specialist – Customer Experience

ETeam

Undisclosed

KL City, Federal Territory

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Working Location

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Customer support Japanese speakers (Native-level or JLPT N1/N2 Japanese proficiency.) in Cyberjaya are in high demand and often prioritize stability and relocation support. If your company offers these, put them at the top:

Why Join Us?

  • Location: Cyberjaya.
  • Growth: Structured career path into Team Lead or Quality Assurance roles.
  • Culture: Diverse, international team with a "work-hard, play-hard" atmosphere.

️ What You’ll Do

  • Provide premium Customer support (Email, Chat, Phone) to Japanese-speaking users.
  • Resolve complex issues with empathy and cultural nuance.
  • Collaborate with global teams to improve platform safety and user experience.

What’s in it for you?

  • Competitive Package: Monthly salary up to RM 11,000 (Based on experience/JLPT level).
  • Relocation Support: Visa sponsorship, flight tickets, and 2-week hotel stay for successful expats.
  • Prime Location: Work in a Grade A office at Cyberjaya, the city’s main transport hub.
  • Allowances: Attractive shift and language allowances.

️ Key Responsibilities

Requirements

  • Native-level or JLPT N1/N2 Japanese proficiency.
  • Strong English communication skills.
  • Willingness to work on a rotational shift basis.

Important Information

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