- 54 SERANGOON NORTH AVENUE 4 North-east Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Responsibilities
IT Helpdesk & Corporate Support (~20%)
· Provide Level 1 IT support for Corporate Office users (~35 users)
· Manage user provisioning, device setup, access rights, and asset tracking
· Troubleshoot common issues (M365, endpoints, printers)
· Escalate complex infrastructure issues to central IT or vendors
· Maintain structured ticket logs and monthly support reporting
Data Governance & Quality (~20%)
· Support structured data quality assessments across corporate and plant systems
· Coordinate with data owners to maintain master data integrity
· Maintain enterprise data standards, dictionaries, and validation rules
· Support digitization of manual data capture processes
· Identify and document systems of record for key operational data
· Work on digitization of data
Process Automation (~40%)
· Document and map repetitive/manual processes across plants and corporate functions
· Identify and prioritize automation opportunities
· Develop and maintain low-code/RPA workflows
· Test, deploy, and monitor automation performance
· Maintain automation inventory and quantify efficiency gains
· Track and report time savings and error reduction
· Continuously refine deployed automations
Applied AI / ML Support (~20%)
· Prepare structured datasets for AI/ML use cases
· Perform exploratory data analysis (EDA)
· Manage and maintain ETL/ELT pipelines for centralized data preparation
· Support development, testing, and monitoring of predictive/prescriptive models
· Document model performance and improvement opportunities
Qualifications & Skills
Education
· Degree in Information Systems, Computer Science, Data Analytics, or related field
Technical Skills
· Working knowledge of SQL, Python or R
· Familiarity with JavaScript, HTML, CSS (basic level)
· Experience with Power BI or similar visualization tools
· Exposure to low-code automation tools (Power Automate, UiPath, etc.)
· Understanding of data governance and data lifecycle principles
· Strong documentation discipline
Helpdesk Technical Skills
· Windows 10/11 troubleshooting
· Microsoft 365 administration and support
· Email configuration and troubleshooting
· End-user device and peripheral support
· Basic network connectivity troubleshooting
· User and access management
· Shared drive and permission management
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.