jobs in PLTPRO Data Centre Sdn Bhd

Kerja Internship SNOC Support Engineer, Gaji tinggi MYR 1,200 di PLTPRO Data Centre Selangor - Maukerja

MYR1,000 - MYR1,200 Sebulan
Kongsi
Simpan

Lokasi Kerja

  • Cyberjaya Selangor Malaysia

Penerangan Kerja

Kelayakan

  • At least a Diploma or higher in Computer / IT studies related field 
  • A 1-2 years of study and experience in IT industry, Computer Systems (Windows & Linux), Networks & OSes 
  • Knowledge and certification in CCNA will be an added advantage 
  • Knowledge and certification in Cybersecurity will be an added advantage
  • Must be able to commit at least 6 months of internship

Other Requirements:

  • Proficient in BM & English (written & oral ) 
  • Must have good analytical & problem-solving skills 
  • Must be able to collaborate, communicate and build positive relationship with teammates & managers 
  • Must be able to perform technical requirement efficiently and effectively  
  • Must be able to be on standby after office hours 
  • Must be able to be pro-active and taking initiative in performing duties & responsibilities 
  • Must be able to demonstrate flexibility in responding to unexpected demands 
  • Must be able to have positive attitude towards continuous learning

Tanggungjawab

PLTPRO Data Centre Sdn Bhd, located in Cyberjaya, Selangor, is open for a minimum 6-month internship program.

During this internship, you will have the opportunity to gain hands-on experience and take on the following responsibilities: 

  • Assist in day-to-day operational matters and functions of the SNOC (Security Network Operation Centre) 
  • Assist in performing L1 troubleshooting during service/network outages
  • Assist in escalating issues to proper channels (e.g. Technical Specialist/Technical Manager or Product Manufacturers)
  • Assist to handle helpdesk tickets and customer complaints/issues
  • Assist to provide remote hand support for customer upon request
  • Assist to coordinate with service providers for any network or data centre fault
  • Assist in maintenance, off-duty support and system upgrades including service packs, patches, hot fixes and security configurations
  • Assist Technical Specialist/Senior Engineer/Network Management personnel to ensure effective administration of all installed systems
  • Assist in maintaining a comprehensive documentation associated with the installed systems align with the company ISO compliances

Peringatan Penting

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