- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
About the role
HCL Technologies Malaysia SDN BHD is seeking a dedicated Data Centre Facility Engineer to join our growing team in Kuala Lumpur. This is a full-time position offering an exciting opportunity to work at the forefront of data centre operations and infrastructure management. As a Data Centre Facility Engineer, you will be responsible for ensuring the smooth, efficient and secure operation of our critical data centre infrastructure. This role is pivotal to maintaining the reliability and performance of our facilities, directly supporting the organisation's ability to deliver world-class technology services to our clients and stakeholders.
Key responsibilities
Monitor and maintain data centre environmental systems, including cooling, heating, ventilation and air conditioning (HVAC) systems to ensure optimal operating conditions
Conduct regular inspections and preventative maintenance on critical infrastructure, including backup power systems, uninterruptible power supply (UPS) units and generators
Respond promptly to facility alerts and incidents, diagnosing and resolving technical issues to minimise downtime and service disruption
Perform routine checks on physical security systems, access control systems and surveillance equipment to ensure data centre protection
Document and maintain accurate records of all maintenance activities, system performance metrics and facility operations
Collaborate with IT operations and other engineering teams to support infrastructure upgrades, equipment installations and capacity planning initiatives
Ensure compliance with health and safety regulations, environmental standards and industry best practices within the facility
Participate in on-call support rotation to provide emergency response and incident management outside standard working hours
Assist in troubleshooting hardware-related issues and support the deployment of new technologies and equipment
What we're looking for
Diploma or Bachelor's degree in Engineering, Facilities Management, Information Technology or a related discipline
Proven experience (minimum 2-3 years) working in a data centre environment or similar critical infrastructure facility
Strong knowledge of data centre operations, including cooling systems, power distribution, fire suppression and security protocols
Proficiency in monitoring and maintaining HVAC, UPS and power management systems
Familiarity with data centre standards and frameworks such as Tier certifications and relevant ISO standards
Excellent troubleshooting and problem-solving capabilities with the ability to respond effectively under pressure
Strong attention to detail with excellent documentation and record-keeping skills
Ability to work collaboratively in a team environment and communicate effectively with technical and non-technical stakeholders
Physical capability to perform duties that may include working at heights, in confined spaces and lifting heavy equipment
Valid driving license is desirable
Relevant certifications such as Certified Data Centre Professional (CDCP) or Facility Technician certifications are advantageous
What we offer
HCL Technologies Malaysia SDN BHD is committed to providing a competitive and rewarding work environment. We offer comprehensive benefits including competitive salary, annual performance bonuses, comprehensive health and wellness programmes, professional development opportunities and clear career advancement pathways. We foster a collaborative workplace culture that values innovation, continuous learning and employee wellbeing. Our commitment to work-life balance means you'll have access to flexible working arrangements where applicable, paid leave entitlements and support for your personal development. We believe in investing in our talent and providing the tools and resources needed for you to succeed and grow within the organisation.
About us
HCL Technologies Malaysia SDN BHD is a leading information technology solutions and services company operating within Malaysia and across the region. As part of the global HCL Technologies group, we are committed to delivering innovative technology solutions, comprehensive IT services and exceptional customer value. Our mission is to enable digital transformation for organisations across diverse industries through cutting-edge hardware engineering, infrastructure management and technology services. We pride ourselves on maintaining the highest standards of service quality, security and operational excellence. Our team is composed of talented, dedicated professionals who are passionate about technology and committed to driving excellence in everything we do. We foster a culture of innovation, collaboration and continuous improvement, where employees are empowered to contribute their ideas and grow their careers.
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