jobs in EPAM Systems

Full Time Salesforce Functional Engineer Jobs, in EPAM Systems Federal Territory - Maukerja

Salesforce Functional Engineer

EPAM Systems

Undisclosed

KL City, Federal Territory

Share
Save

Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Join EPAM as a hands-on Salesforce Functional Engineer to identify process inefficiencies, translate business needs into scalable Salesforce solutions and drive end-to-end improvements across the platform.

You will combine Salesforce functional expertise with technical awareness, stakeholder management capabilities and the ability to independently drive initiatives from discovery through go-live. This is more than a pure development role; you will review Apex and Lightning Web Component (LWC) logic, understand system impacts and collaborate closely with development teams to recommend improvements.

 

Responsibilities

  • Partner closely with business stakeholders to identify operational pain points, process gaps and platform inefficiencies across Salesforce environments
  • Conduct Salesforce health audits and recommend scalable improvements related to automation, data structure, usability, governance and technical debt reduction
  • Gather, analyze and translate business requirements into actionable user stories, functional specifications and solution designs
  • Configure and optimize Salesforce declarative solutions including Flows, Validation Rules, Permission Sets, Page Layouts, Reports, Dashboards and Object Relationships
  • Collaborate with Salesforce developers and technical teams to review solution approaches, understand custom logic impacts and recommend functional or technical improvements
  • Drive functional initiatives from discovery and solutioning through UAT, deployment, hypercare and post-production support
  • Manage stakeholder expectations by balancing business priorities, technical constraints, platform scalability and delivery timelines.
  • Maintain solution documentation, process flows, governance standards and best practices to support long-term platform stability and adoption

Requirements

  • Proven experience in Salesforce functional consulting, platform administration, techno-functional delivery or related CRM transformation roles
  • Strong hands-on experience with Salesforce declarative capabilities including Flow Builder, Validation Rules, Security & Permissions, Reports, Dashboards and Data Modeling
  • Comprehensive understanding of Salesforce platform architecture, declarative versus customization approaches and development concepts including Apex, Triggers and Lightning Web Components (LWC)
  • Demonstrated ability to read and understand Apex or LWC implementations, assess system impact and provide technical improvement recommendations
  • Track record of successfully gathering business requirements, conducting stakeholder workshops and translating business processes into actionable Salesforce solutions
  • Experience working within Agile, hybrid or iterative delivery environments with exposure to backlog coordination and cross-functional collaboration
  • Exceptional stakeholder communication skills with the ability to explain complex technical concepts to non-technical audiences
  • Demonstrated problem-solving mindset with the ability to proactively identify root causes and recommend practical, scalable solutions

Nice to have

  • Experience with Salesforce CPQ, DocuSign CLM or quote-to-cash processes
  • Active Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Business Analyst or Platform App Builder
  • Exposure to enterprise governance, integration projects, data compliance or multi-cloud Salesforce environments

 

We offer

  • By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
  • Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
  • You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
  • We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
  • At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More