- Singapore
Working Location
Job Description
Responsibilities
Required Skills and Qualification
0-3 years of experience in service desk support for windows ecosystem, software, and hardware troubleshooting for end users.
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Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration Manager (SCCM), Quick Assist...).
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Experience in Desktop support role (Microsoft Windows 11, Microsoft Team Room (MTR), Office 365 – Outlook, Excel, Teams…).
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Experience in the usage of service desk ticketing system to handle incidents and requests.
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Strong analytical skills and efficient problem solving
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Willingness to learn continuously.
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Good Communication skills (ie. internal stakeholders and external stakeholders such as presenting ideas and communication with vendor support.)
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