Full Time Data Analytics Manager Jobs, Salary up to MYR 9,500 in SOGO (KL) Department Store Federal Territory - Maukerja

Role Overview

This role is primarily responsible for leading data analytics and performance insights to support store operations, sales growth, and merchandising decisions across the department store. The role also oversees SOP review and process improvement initiatives to enhance operational efficiency and service consistency across retail functions.

Key Responsibilities

- Analyse retail performance data including sales, store performance, product category performance, traffic, and inventory movement

- Develop and maintain daily/weekly/monthly dashboards and KPI reports for management review

- Identify trends, gaps, and opportunities to improve sales performance and operational efficiency

- Provide data-driven insights to support store operations, merchandising, and category planning

- Monitor key retail KPIs and highlight risks or underperforming areas

- Support management decision-making through clear and timely reporting

- Ensure accuracy, consistency, and timeliness of retail reports

- Improve reporting processes through automation and better data structure where possible

- Work closely with store operations, merchandising, buying, and finance teams

- Translate raw data into clear insights and business recommendations

- Oversee review and updates of SOPs across retail operations

- Identify process gaps based on data findings and store feedback

- Work with relevant teams to improve efficiency, service flow, and operational standards

- Support standardisation of processes across stores

- Ensure SOPs remain practical, updated, and aligned with business needs

Requirements

- Bachelor’s degree in Business, Statistics, Data Analytics or related field

- Minimum 10 years of experience, preferably in retail / department store / FMCG environment

- Strong hands-on experience in data analysis and reporting (Excel required, Power BI/Tableau preferred)

- Strong understanding of retail KPIs (sales, inventory and stock movement, etc.)

- Experience working with store operations, merchandising, or category teams is an advantage

- Strong analytical thinking with ability to translate data into actionable insights

- Good communication skills to present findings to stakeholders

- Exposure to SOP or process improvement work is an added advantage

Pay: RM8,000.00 - RM9,500.00 per month

Experience:

• Data analysis skills: 10 years (Required)

Work Location: In person