We are looking for a Server & Storage Engineer to deliver proactive monitoring, maintenance, vulnerability management, and operational support across our IT infrastructure environment.
Scope of Services
The scope includes, but is not limited to, the following:
1. Server Management
Daily
- Monitoring and review of system logs (system, event, error, IDS/IPS) with alerting capabilities
- Notification of anomalies within 24 hours
- Vulnerability management, including patching, upgrades, and security fixes
- Daily updates of antivirus definitions and monitoring of security advisories
Weekly
- Conduct progress meetings covering task updates, privileged account activity, and vulnerability status
Monthly
- Software/hardware deployment and upgrades
- User account and access review with detailed reporting
- DNS records review and cleanup
- Patch deployment status reporting
- Database utilization and performance reporting
- Submission of monthly reports and meeting minutes
Quarterly
- Software/hardware upgrades
Annually
- Review and update SOPs, policies, runbooks, and security baselines
- Active Directory hardening review
2. Storage & Backup Management
Daily
- Health monitoring of storage and backup systems
- Performance monitoring and exception reporting
- Coordination of vulnerability patching with relevant platform teams
Weekly
- Progress meetings covering task status, access review, and vulnerabilities
Monthly
- Software/hardware upgrades
- Account and activity reviews
- Backup and restoration testing (monthly round-robin basis)
- Patch status reporting
- Monthly reporting and documentation
Quarterly
- Software/hardware upgrades
- Inventory audit of backup media
- Updates on new technology releases
Bi-Annually
- System performance and resource utilization reporting with optimization recommendations
Annually
- Review of SOPs, policies, and operational documentation with improvement recommendations