Kerja Sepenuh Masa, Solutions Analyst di Insight Genesis - IGAi - Maukerja

Company Description Insight Genesis – IGAi uses advanced AI algorithms to predict human behavior and generate personalized, actionable insights across key life areas. The platform addresses fragmented access to tailored guidance in finance, career, education, and health, with a strong focus on emerging and unbanked markets. By connecting data, behavior, and predictive AI, Insight Genesis builds an intelligent ecosystem that replaces generic advice with context-aware recommendations. The unified platform supports financial decision-making, talent and recruitment optimization, educational pathway guidance, and personalized health and wellness insights, enabling individuals to navigate their life journeys with greater clarity and confidence.

Role Description The Solutions Specialist is a full-time, remote role responsible for guiding organizations and users in effectively adopting Insight Genesis – IGAi solutions. In this position, the specialist will analyze client needs, translate requirements into practical platform configurations, and deliver tailored demonstrations and use cases. Day-to-day responsibilities include consulting with clients to identify opportunities for value creation, supporting sales efforts with solution expertise, and providing responsive customer service during onboarding and post-implementation. The role also involves collaborating with product and technical teams to share feedback, refine offerings, and ensure that solutions align with client goals in the financial, HR, education, and health verticals. The Solutions Specialist will maintain clear, professional communication with stakeholders and help build long-term relationships based on trust and measurable outcomes.

Qualifications

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• Strong analytical skills to interpret data, understand client challenges, and identify solution opportunities.
• Effective communication skills, including the ability to explain complex concepts clearly to diverse audiences.
• Consulting capabilities to assess needs, design solution approaches, and recommend best practices.
• Customer service skills focused on responsiveness, empathy, and high-quality support throughout the client lifecycle.
• Sales-related skills to support discovery calls, product demonstrations, and solution-focused discussions that drive adoption.
• Experience working with or supporting SaaS, AI-driven, or data-focused platforms is highly beneficial.
• Ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
• Bachelor’s degree in business, technology, data science, or a related field, or equivalent practical experience.
• Familiarity with financial services, HR/talent management, education technology, or health and wellness domains is a plus.
• Strong organizational skills and attention to detail to manage multiple clients, tasks, and deadlines.