- Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
We are seeking a System Operations Engineer to ensure the stability, reliability, and performance of overseas business systems. The role focuses on system monitoring, incident management, troubleshooting, optimization, and operational improvement.
Key Responsibilities
* Manage daily operations and maintenance of overseas business systems.
* Monitor system performance, troubleshoot issues, and drive optimization.
* Handle system incidents, major failures, and 7×24 on-call support.
* Improve operational processes, automation, and preventive mechanisms.
* Collaborate with cross-functional teams to ensure service stability.
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