Kerja Sepenuh Masa, Database Administrator di Tune Protect Group Federal Territory - Maukerja

About The Role

Join a dynamic and technology-driven organisation where you will play a key role in ensuring the stability, security, and performance of mission-critical database systems. As a Senior Database Administrator, you will have the opportunity to work with both on-premises and cloud database platforms, support digital transformation initiatives, and contribute to a highly regulated environment that values innovation, collaboration, and continuous improvement.

Key Responsibilities

Database Administration & Operations

• Install, configure, upgrade, and maintain database platforms including Microsoft SQL Server, Oracle, MySQL, and PostgreSQL.
• Manage database environments across on-premises, hybrid, and cloud infrastructures.
• Monitor database performance, health, capacity, and availability, proactively identifying and resolving issues.
• Implement and maintain database monitoring, alerting, and reporting solutions.
• Perform database refreshes, patching, and version upgrades in accordance with change management procedures.
  
  

Backup, Recovery & Business Continuity

• Design, implement, and test backup and recovery strategies to meet business Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Maintain and regularly test database disaster recovery (DR) plans and runbooks.
• Ensure backup schedules, retention policies, and restoration procedures comply with regulatory and audit requirements.
• Support and administer High Availability (HA) and Disaster Recovery (DR) solutions, including SQL Server Always On Availability Groups (AG) and Multi-AZ deployments.
  
  

Performance Tuning & Query Optimisation

• Identify and resolve performance bottlenecks, long-running queries, deadlocks, index fragmentation, and execution plan inefficiencies.
• Recommend and implement database performance improvements.
• Collaborate with application development teams to optimise SQL code, stored procedures, and database access patterns.
• Establish and maintain indexing strategies, statistics management, and performance baselines.
  
  

Security, Compliance & Access Management

• Implement and enforce database security controls, role-based access, and least-privilege principles.
• Manage database encryption technologies, including Transparent Data Encryption (TDE) and column-level encryption.
• Ensure compliance with BNM RMiT, PCI-DSS, PDPA, ISO 27001, and other applicable regulatory requirements.
• Conduct periodic access reviews and maintain audit trails and database activity monitoring.
  
  

Incident Management & Production Support

• Act as the L2/L3 escalation point for database-related incidents.
• Participate in on-call support and respond to critical production issues within agreed SLAs.
• Conduct Root Cause Analysis (RCA) and implement corrective actions to prevent recurrence.
• Maintain accurate incident records, change documentation, and knowledge base articles.
  
  

Cloud Database Management

• Manage cloud database services hosted on Huawei Cloud and AWS RDS.
• Support database migration and modernisation initiatives.
• Optimise database infrastructure costs through right-sizing and lifecycle management.
• Implement cloud-native backup, scaling, and high-availability configurations.
  
  

Governance & Collaboration

• Maintain database asset inventories, documentation, and dependency mappings.
• Develop and enforce database standards, governance policies, and best practices.
• Provide technical guidance and mentoring to junior team members.
• Participate in project planning, capacity planning, and technical review sessions.
• Prepare management reports on database health, availability, risks, and improvement initiatives.
  
  

Requirements

Education & Experience

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum 5–7 years of hands-on Database Administration (DBA) experience.
• Experience managing enterprise database environments in financial services, banking, insurance, or other regulated industries.
  
  

Technical Skills

• Strong experience administering Microsoft SQL Server, Oracle, PostgreSQL, and MySQL databases.
• Hands-on experience with AWS RDS, Huawei Cloud database services, and Azure SQL Database (preferred).
• Strong knowledge of backup and recovery, database performance tuning, High Availability (HA), Disaster Recovery (DR), and database security.
• Experience with SQL Server Always On Availability Groups.
• Familiarity with database monitoring and automation tools.
• Understanding of PCI-DSS, PDPA, and ISO 27001 standards.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Good communication and stakeholder management skills.
• Strong documentation and reporting capabilities.
  
  

Preferred Qualifications

• Experience within Insurance, Banking, or Financial Services industries.
• Relevant database or cloud certifications (Microsoft, Oracle, PostgreSQL, AWS, or Azure).
• Experience with scripting and automation using PowerShell, Python, or Shell scripting.