Job Descriptions
- Providing daily IT Infrastructure/Operations support covering systems software, networks, servers, and end-user terminals through IT Helpdesk, Remote and Onsite Support.
- You will be expected to either station at client’s office or travel to 2 or more site each day.
- Plan, lead and hands-on implementation in deployment of systems and network infrastructure projects for Customers.
- Configure and maintain Customer’s server hardware and virtual machines (on-premises and cloud), storage appliances and network equipment like Routers/Firewalls/Switches/VPN/Wireless etc.
- Assist in the development of infrastructure designs for IT services based on technical requirements and standard IT offerings.
- Support and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or infrastructure.
- Involved in applying formal change management, incident management, and problem management process.
- Provide administrative support in checklists/reports
- Other ad-hoc assigned duties
Requirements
- Academic qualification in Information Technology or any relevant discipline.
- Hands-on experience with Windows environment
- Possession of Microsoft-related certificates or other technical qualifications is an advantage
- Possess good interpersonal and communication skills
- Independent and able to work with all levels of personnel
- Able to work within tight timelines with good prioritization skills
- Good analytical and problem-solving
- Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage
Pay: $5,500.00 - $8,000.00 per month
Benefits:
- Additional leave
- Employee assistance programme
- Employee discount
- Health insurance
- Professional development
Work Location: In person