Essential Duties and Responsibilities include the following (other duties may be assigned):
Customer Technical Support
- Provide on-site and remote application support for semiconductor assembly processes.
- Assist customers in optimizing wire bonding (ball or wedge bond) and die bonding processes to achieve target yield and reliability.
- Analyze bonding issues and recommend suitable tooling and process improvements.
- Support customer qualifications, DVT, pilot runs, and production ramp-up activities.
Product & Process Development
- Develop application solutions for Capillary, Wedge, and Die Bonding Tool products.
- Evaluate new bonding tool designs for customer applications.
- Conduct bonding trials and performance evaluations.
- Generate technical reports and recommend product improvements.
Customer Engagement
- Work closely with customers' Process Engineering, Manufacturing Engineering, and Quality teams.
- Conduct technical discussions, product demonstrations, and application training.
- Build and maintain long-term technical relationships with key customers.
New Product Introduction (NPI)
- Support qualification of new semiconductor packages and devices.
- Collaborate with R&D during new product development.
- Provide feedback from customer evaluations to accelerate product improvements.
- Ensure smooth transition from development to mass production.
Failure Analysis & Problem Solving
- Investigate bonding failures and tooling performance issues.
- Perform root cause analysis using structured problem-solving methodologies.
- Recommend corrective and preventive actions.
- Coordinate internally with Manufacturing, Quality, and Engineering teams.
Market & Technical Intelligence
- Monitor semiconductor packaging trends and emerging technologies.
- Support product benchmarking against competitors.
- Identify new application opportunities in AI, Automotive, Power, Memory, RF, and Advanced Packaging.
Documentation
- Prepare application reports and technical presentations.
- Develop process guidelines and best practices.
- Maintain customer evaluation records and technical databases.
Education and/or Experience
- Bachelor's Degree in Mechanical Engineering, Materials Engineering, Electrical Engineering, Electronics Engineering, Physics, or a related discipline.
- 3–5 years of experience in semiconductor assembly or packaging.
- Experience in one or more of the following: Ball Bonding, Wedge Bonding, Die Bonding, Flip Chip, Semiconductor Packaging
- Knowledge of semiconductor manufacturing processes is preferred.
Knowledge & Skills
- Strong knowledge of semiconductor wire bonding, die bonding, and packaging processes.
- Experience in application development, process optimization, and troubleshooting for semiconductor assembly.
- Good understanding of Capillary, Wedge Bonding Tool, and Die Bonding Tool technologies.
- Familiarity with structured problem-solving and root cause analysis methodologies.
- Strong analytical, technical report writing, and presentation skills.
- Good project management and organizational skills.
- Proficient in Microsoft Office applications.
- Willingness to travel domestically and internationally as required.
Pay: RM1.00 - RM2.00 per month
Work Location: Remote