1. Responsibility
Administrative Support
- Manage student/parent complaints and ensure complaints are addressed promptly and resolved effectively.
- Provide administrative support to the Academy, faculty, and staff including answering phone calls, emails, managing general inquiries.
- Manage and organize daily schedules, appointments and meetings.
- Assist in preparing reports and presentations
- Assist with student registration, enrollment, attendance tracking, and maintaining accurate records.
- Coordinate filing and management of academic and administrative documents ensuring that records are accurate and up to date.
Student and Parent Support
- Serve as the primary point of contact for students and parents, responding to inquiries regarding school policies, schedules and events.
- Assist with enrollment processes, including registration, documentation and data entry.
- Manage attendance records and assist in tracking of student absences and other academic related matters.
Office and Resource Management
- Manage inventory of office supplies, educational materials, and general resources.
- Ensure that office equipment and facilities are well maintained and in good working order.
Scheduling and Event Coordination
- Organize and coordinate events, meetings, and academic activities, including scheduling rooms and coordinating with faculty and staff for resources.
- Assist with the planning and logistics of academy events.
2. Experience & Skill Requirement
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with students, staff, and parents.
- Ability to handle confidential information with professionalism and discretion.
- Strong problem solving skills and the ability to work independently as well as in a team.
- Exceptional organizational and multitasking abilities.
- High attention to detail and ability to handle confidential information.
General Duties
- Adhere to departmental procedures at all times.
Academic Requirement:
SPM or Diploma/Degree in Business Administration, Education or related field
Kindly call ************* 3333 ext 660 or email resume to ************* Visit us at ************* for more company information.
Job Type: Part-time
Working hours: Subject to discussion
Schedule:
- Rotational shift
- Weekend jobs
Job Type: Part-time
Pay: From RM10.00 per hour
Application Question(s):
- How do you typically handle difficult or upset customers? Can you provide an example from your past experience?
Work Location: In person