Full Time Front Office Supervisor Jobs, in Hotel Grand Continental Kuantan, Pahang Pahang - Maukerja

• Responsible for the overall supervision of a front office duty shift
• Must maintain a consistently high standard of customer service throughout the shift
• Maximization of room sales and revenue for the hotel
• Ensure our customers receive a fast, efficient check- in and check-out
• Ensure all customers queries or requests are handled in a polite, efficient manner
• Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel
• Adhere to all company credit policies to ensure that all revenue expected will be received
• Adhere to pre-set availability and rate control
• Ensure a high level of product knowledge of the hotel and local area
• Maintain and update guest history and marketing data base as laid down in the front office procedures
• Ensure a high level of customer service is consistently maintained

Job Type: Full-time