Sepenuh Masa IT EXECUTIVE (NETWORK - SOFTWARE) Jobs, in SC Food Industries Sungai Buloh - Maukerja

Job Summary

The IT Executive (Network) is responsible for managing, maintaining, and supporting the organization's network infrastructure, computer hardware, and IT equipment. This role ensures the reliability, security, and performance of IT systems while providing technical support to users and minimizing system downtime.

The IT Executive (Software) is to develop, maintain, and support software applications that improve business operations. The role involves designing software solutions, troubleshooting technical issues, enhancing existing systems, and collaborating with users and stakeholders to deliver effective technology solutions.

Salary Range:

RM 3,000 - RM 4,000

Key Responsibilities

Network

• Install, configure, maintain, and monitor LAN, WAN, Wi-Fi, VPN, and network devices.
• Troubleshoot network connectivity issues and ensure optimal network performance.
• Configure and maintain routers, switches, firewalls, and wireless access points.
• Monitor network security and implement preventive measures against cyber threats.
• Maintain network documentation, including diagrams, IP addressing, and configuration records.
• Install, configure, upgrade, and maintain desktop computers, laptops, printers, scanners, and other IT peripherals.
• Diagnose and repair hardware faults or coordinate repairs with external vendors.
• Manage hardware inventory, including procurement recommendations, asset tagging, and lifecycle tracking.
• Perform preventive maintenance to ensure optimal hardware performance.

Software

• Design, develop, test, and deploy software applications based on business requirements.
• Maintain and enhance existing applications, systems, and databases.
• Analyze user requirements and propose suitable technical solutions.
• Develop and integrate APIs, web services, and third-party applications.
• Perform software debugging, troubleshooting, and issue resolution.
• Create and maintain technical documentation, user guides, and system specifications.
• Conduct system testing and ensure software quality before deployment.
• Support end-users by resolving application-related issues and providing technical assistance.
• Collaborate with internal departments and external vendors on IT projects.
• Ensure software security, data integrity, and compliance with company policies.
• Participate in system upgrades, technology evaluations, and continuous improvement initiatives.

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Minimum 2–3 years of experience in IT infrastructure, networking, and hardware support (preferred).
• Minimum 1-3 years of experience in software development or application support.

Technical Skills

• Strong knowledge of TCP/IP, DNS, DHCP, VLAN, VPN, and network troubleshooting.
• Experience with routers, switches, firewalls, and wireless networking.
• Familiarity with Windows Server, Active Directory, Microsoft 365, and Windows operating systems.
• Proficiency in programming languages such as PHP, C#, Python, JavaScript, or similar.
• Experience with relational databases such as MySQL, SQL Server, PostgreSQL, or Oracle.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Good time management and organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Customer-focused with a proactive approach to resolving technical issues.

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