- Kuala Lumpur Federal Territory Malaysia
Full Time Client Services Partner Jobs, in Axonect Federal Territory - Maukerja
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Job Description
Responsibilities
Key Responsibilities
- Develop and maintain strong relationships with key clients in the telecom, banking, and finance sectors
- Understand and execute the strategy for the Malaysian market to achieve revenue objectives
- Understand client needs and provide tailored solutions to meet their business objectives
- Act as the primary point of contact for clients, ensuring timely and effective communication
- Collaborate with internal teams to deliver high-quality products and services
- Identify opportunities for account growth and new business development
- Prepare and present regular reports on account performance and client satisfaction
- Identify and solve any conflicts pertaining to the business side and eliminate any misconceptions or misunderstanding
- Overseeing the preparation and implementation of RFP documentation
- Stay updated on industry trends and competitor activities to provide strategic insights
- Actively support marketing and inside sales activities as and when required
- Collecting correct data to prepare proposals in response to requests for proposals (RFPs)
- Ability to approach and develop new local partnerships
- Minimum of 10 years' experience in managing client relationships within the Telecom Industry
- Proven ability to achieve and exceed sales targets, with a deep understanding of sales processes, technique and strategies
- Ability to network and adapt to different markets and cultures across Malaysia region
- Excellent verbal and written communication skills in English to creatively and effectively engage with clients, present products, and proven ability to negotiate deals
- Strong interpersonal skills to build and maintain relationships with key clients and stakeholders
- Familiarity with CRM software and other sales tools such as LinkedIn Sales Navigator and Apollo
- Ability to identify client needs and provide tailored solutions, addressing any challenges that arise during the sales process
- Competence in conducting product and solution presentations to potential clients based on their specific needs
- Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals
- Strong understanding of the Telecom, Banking and Finance sectors, including market trends, challenges, and opportunities
- Willingness to travel as required
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