- Kuala Lumpur Federal Territory Malaysia
Full Time Intern - IT Support Jobs, in Axonect Federal Territory - Maukerja
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Job Description
Responsibilities
Key Responsibilities
- Technical Support: Provide troubleshooting assistance for staff via helpdesk (email, phone, in-person), including OS, software, and hardware issues
- System Maintenance: Set up, configure, and maintain computers, printers, and peripherals
- Network & Infrastructure: Assist with network monitoring, VPN troubleshooting, and server maintenance
- Documentation: Create or update technical manuals, user guides, and IT knowledge base articles
- IT Projects: Support, test, and implement new technology solutions or software, including security patches and system migrations
- Inventory Management: Conduct audits of hardware and software assets
- IT Helpdesk/Support: Focus on end-user support and hardware repair
- Systems Administration: Focus on server, and network management
- Software Development/QA: Focus on coding, debugging, and testing
- Reporting: Prepare the BAU IT operation related reports
- Education: Currently enrolled in or recently graduated from a Computer Science, Information Technology, or related program
- Technical Knowledge: Basic understanding of networking principles, operating systems (Windows/Linux/macOS), and hardware
- Skills: Strong troubleshooting, analytical, and communication skills
- Tools: Familiarity with software tools like Microsoft Office, ticketing systems, or scripting languages (e.g., SQL, Python) is a plus
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