- Shah Alam Selangor Malaysia

Working Location
Job Description
Responsibilities
1. Daily E-Commerce: Manage product uploads, listing creation, pricing updates, and SKU maintenance across e-commerce platforms, Sitegiant webstore and Shopify webstore. [30%]
2. Campaign & Promotional Support: Assist in planning and executing online campaigns, flash sales, vouchers, promotional activities while maintain high accuracy. [15%]
3. Inventory & Listing Management: Monitor and maintain stock inventory accuracy and coordinate with internal teams. Conduct regular audits on product listings to ensure pricing, content, and inventory information maintain high accuracy. [20%]
4. Customer Service & After-Sales Support: Respond promptly to customer enquiries, complaints, returns, refunds, exchanges, and after-sales requests via marketplace chat, email, and social media channel professionally. [10%]
5. Marketplace & Digital Support: Support marketplace optimization activities including keyword updates, product ranking improvements, and content enhancements. Assist in coordinating digital marketing activities such as platform ads, affiliate campaigns, and livestream promotions. Monitor competitor activities, pricing strategies, and market trends. [10%]
7. Ad-Hoc Duties [15%]
Requirements:-
Pay: RM1,900.00 - RM2,800.00 per month
Benefits:
Application Question(s):
Work Location: In person
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