- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Role Overview
We are seeking a proactive and organised Assistant Centre Manager to support daily operations and customer engagement at a busy enrichment centre. The ideal candidate will be responsible for administrative tasks, customer liaison, and maintaining high standards of service and operational efficiency.
Key Responsibilities
Perform administrative and operational duties to ensure smooth centre operations
Support customer onboarding and retention initiatives
Respond to customer enquiries and address feedback professionally
Handle customer transactions and maintain accurate records for compliance
Assist with performance monitoring and student or client progression tracking
Update management on enrolment activities, service trials, and client changes
Manage petty cash and financial records in accordance with policies
Ensure a safe, clean, and well-maintained service environment
Maintain adequate supplies of learning or operational materials
Contribute to additional projects as required
Requirements
Diploma or higher qualification
At least 3 years of experience in customer-facing or service-oriented industries
Strong verbal and written English communication skills
A patient and nurturing approach when interacting with children (if applicable)
Professional and courteous manner when dealing with clients or guardians
Excellent organisational and multitasking abilities
Proficiency in Microsoft Office applications
Availability to work weekends and selected weekdays
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