jobs in TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD.

Full Time Salesforce Solution Architect Jobs, Salary up to SGD 7,500 in TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD. Islandwide (Singapore) - Maukerja

Salesforce Solution Architect

TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD.

SGD7,500 - SGD7,500 Per Month

Islandwide (Singapore)

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Working Location

  • Islandwide (Singapore) Singapore

Job Description

Responsibilities

Mandatory Skills: Salesforce Sales Cloud, CTI Integration, Salesforce Architecture, Enterprise Integration

·        Define and own the end-to-end Salesforce Sales Cloud architecture for Tele-Sales solutions, ensuring scalability, performance, security, and alignment with business objectives.

·        Design and govern CTI integrations with telephony platforms, including click-to-dial, screen pop, call recording, omnichannel interactions, and agent desktop capabilities.

·        Provide architectural leadership across Salesforce Sales Cloud, integrations, data migration, reporting, automation, and enterprise system connectivity.

·        Collaborate with business stakeholders, product owners, development teams, and enterprise architects to define solution roadmaps and architecture standards.

·        Lead architecture reviews, technical governance, solution estimation, risk management, and deployment strategy while ensuring adherence to Salesforce and industry best practices.

·        Strong understanding of Salesforce APIs, integrations, and customer engagement processes.

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