Sepenuh Masa Cloud Administrator Jobs, in Accord Innovations Kuala Lumpur - Maukerja

Job Summary:

The Cloud Administrator & Support is responsible for the day-to-day administration, monitoring, maintenance, and support of cloud infrastructure services across AWS and Azure environments. The role ensures the availability, performance, security, and reliability of cloud platforms, servers, operating systems, storage, backup, and disaster recovery solutions. Working closely with cloud architects and service delivery teams, the Cloud Administrator is responsible for provisioning resources, resolving incidents, implementing changes, managing backups, performing patching activities, and supporting continuous service improvement to meet business and operational requirements.

Key Responsibilities

1. Cloud Compute & Hosting Administration

• Deploy, configure, and manage cloud compute resources, including Windows and Linux virtual machines (VMs) and cloud-hosted workloads.
• Support hosting of enterprise applications, databases, and business-critical services within public cloud environments.
• Configure and manage workloads across public and private network segments to ensure security and operational requirements are met.
• Perform server provisioning, operating system installation, hardening, patching, and lifecycle management.

2. System & Application Support

• Install, configure, and maintain infrastructure services, databases, middleware, and web services.
• Manage and support database platforms such as MySQL and cloud-native database services.
• Configure and maintain secure web services using SSL/TLS certificates and HTTPS standards.
• Perform system performance tuning, troubleshooting, and capacity optimization.

3. Identity & Access Management

• Support domain integration and directory services for cloud-hosted resources.
• Implement and manage Single Sign-On (SSO) solutions and federated authentication services.
• Integrate cloud platforms with Active Directory (AD) and enterprise identity management systems.
• Maintain secure access controls and user provisioning processes.

4. Cloud Network Administration

• Configure and maintain Identity and Access Management (IAM) policies, roles, groups, and permissions.
• Implement Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA) to strengthen security posture.
• Manage Virtual Private Cloud (VPC/VNet) environments, including:
• Public and Private Subnets
• Route Tables
• Multi-Availability Zone Architectures
• Internet Gateways (IGW)
• NAT Gateways
• Security Groups (SG)
• Network Access Control Lists (NACL)
• Configure and administer hybrid cloud connectivity solutions, including VPNs, gateways, and secure network integrations.

5. Storage, Backup & Recovery Management

• Administer cloud storage services, block storage, file storage, and data protection solutions.
• Configure and manage backup policies for cloud infrastructure, virtual machines, databases, and storage resources.
• Perform backup monitoring, validation, restoration testing, and recovery verification activities.
• Ensure backup and recovery solutions meet business continuity and compliance requirements.

6. Security & Compliance Management

• Implement and maintain cloud security controls, including vulnerability management, access controls, encryption, and security monitoring.
• Conduct regular security reviews, vulnerability assessments, and remediation activities.
• Ensure compliance with organizational security policies, governance frameworks, and regulatory requirements.
• Support infrastructure security audits and reporting activities.

7. Environment Management & Testing

• Establish, maintain, and support Production and Non-Production cloud environments.
• Provision and configure cloud infrastructure components, storage services, networking, and Platform-as-a-Service (PaaS) resources.
• Conduct infrastructure validation, performance testing, scalability testing, and reliability assessments.
• Verify environment configurations and ensure access is restricted to authorized users.

8. Disaster Recovery & Business Continuity

• Support the implementation and maintenance of Disaster Recovery (DR) solutions and procedures.
• Participate in annual and ad hoc disaster recovery exercises.
• Validate failover, backup restoration, and recovery processes to ensure business resilience.
• Maintain DR documentation and support continuous improvement initiatives.

9. Operations & Service Management

• Monitor cloud infrastructure health, availability, performance, and capacity utilization.
• Support Incident, Problem, Change, Patch, and Service Request Management processes.
• Collaborate with Cloud Architects, Security Teams, Network Teams, and Service Delivery Managers to ensure stable and secure operations.
• Maintain technical documentation, operational procedures, asset inventories, and configuration records.

Minimum requirements:

• AWS Certification:
• AWS Certified SysOps Administrator and/or Associate or;
• AWS Certified DevOps Engineer and/or Professional or;
• AWS Certified Cloud Practitioner (as a foundational certification)
• Minimum of three (3) years relevant experience in any Cloud related services.

Azure Certification:

• Microsoft Certified: Azure Administrator Associate or;
• Microsoft Certified: Azure Fundamentals or;
• CompTIA Server+