Internship for E-Commerce Jobs, Salary up to MYR 1,000 in Bakez Grocer Selangor - Maukerja

Retail & E-Commerce Internship

Location: Cyberjaya, Selangor
Work Arrangement: Fully On-Site

Bakez Grocer is looking for a motivated, enthusiastic, and hands-on Retail & E-Commerce Intern to join our growing team!

This internship offers valuable real-world exposure to e-commerce, retail operations, digital marketing, customer service, inventory management, and online order fulfilment within the baking ingredients and specialty retail industry.

KEY RESPONSIBILITIES

E-Commerce Operations

• Manage and process orders across e-commerce platforms including Shopee, Lazada, TikTok Shop, Facebook, and the company website.
• Maintain and update product listings, pricing, inventory levels, descriptions, and product images.
• Monitor online store performance and report website or platform-related issues.

Order Fulfillment & Customer Service

• Coordinate customer orders from placement to delivery.
• Liaise with logistics partners to ensure timely order fulfillment and resolve delivery-related issues.
• Respond to customer inquiries through online, phone, and in-store channels.
• Handle customer feedback and provide after-sales support when required.

Retail Operations & Sales Support

• Assist with daily retail operations, including merchandising, shelf replenishment, and product displays.
• Process in-store sales transactions using POS systems.
• Promote products, special offers, and ongoing promotional campaigns.
• Recommend suitable baking ingredients, tools, and equipment based on customer needs.

Inventory Management

• Monitor stock levels and report low-stock items.
• Assist with stock receiving, inventory updates, stock counts, and replenishment activities.
• Ensure proper stock rotation (FIFO) and monitor product expiry dates.
• Maintain inventory accuracy and support loss prevention initiatives.

Social Media & Marketing Support

• Assist in creating engaging content for social media platforms, including product highlights, baking tips, photos, and short-form videos.
• Support marketing campaigns, promotional activities, and digital advertising initiatives.
• Capture and organize content for online and offline marketing efforts.

Administrative & Reporting

• Prepare invoices, receipts, delivery orders, and packing documentation.
• Maintain organized records of customer transactions, inventory updates, and operational activities.
• Assist in preparing sales, inventory, and performance reports.

Events & Customer Engagement

• Support workshops, product demonstrations, promotional events, and customer engagement activities.
• Assist with event setup, registration, customer interaction, and post-event reporting.

Team Collaboration & Store Maintenance

• Maintain cleanliness, organization, and hygiene standards within the retail and packing areas.
• Work closely with retail, inventory, and marketing teams to support business objectives.
• Perform ad hoc assignments and projects as required.

REQUIREMENTS

1) Currently pursuing or recently completed a Diploma or Degree in:

• Marketing / Digital Marketing
• Business Administration
• E-Commerce
• Communications
• Retail Management
• or a related field.

2) Familiar with social media platforms and basic digital marketing concepts.
3) Basic knowledge of Canva, CapCut, Adobe Creative Suite, or similar tools is an advantage.

4) Strong communication and interpersonal skills.

5) Proactive, responsible, detail-oriented, and eager to learn.

6) Comfortable working in a hands-on retail environment.

7) Able to work independently as well as part of a team.

8) Proficient in Microsoft Office or Google Workspace.

9) Interest in e-commerce, retail, digital marketing, baking, or specialty food retail is an added advantage.

10) Interns and fresh graduates are welcome to apply.

11) Must be able to commute to Cyberjaya, Selangor.

Job Types: Internship, Fresh graduate

Pay: RM800.00 - RM1,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Location:

• Cyberjaya (Preferred)

Work Location: In person