Full Time Assistant Manager - Operations Support (Data Analytics) Jobs, in FamilyMart Selangor - Maukerja

• Collects and analyzes data related to store operations, including sales figures, shrinkage, labor hours, ordering, and process compliances

• Prepares regular reports and dashboards that summarize the operational performance of the stores Collaborate with teams to optimize processes based on data insights and predictive analytics.

• Conduct root cause analysis for operational challenges and provide recommendation to optimize store operation

• Plays a vital role in budgeting and forecasting activities for store operations. Provide insights and data to assist in the creation of realistic budgets and forecasted sales targets.

• Provide training and support to field managers to ensure they are equipped with the necessary tools and knowledge to perform their roles effectively

• Support data-driven decision-making through in-depth reports and presentations

• Regular meeting with BI team for any new reporting layout or enhancement

• Perform other duties as assigned by the management

Job Requirements

• Bachelor's degree in a relevant field, such as Business Analytics, Statistics, Mathematics, Economics, or Computer Science.

• Strong analytical and problem-solving skills with the ability to convert complex data into meaningful insights.

• Excellent communication and presentation skills, with the ability to effectively communicate findings and recommendations to both technical and non-technical departments.

• Detail-oriented mindset with a focus on data accuracy and quality.

• Ability to work collaboratively in cross-functional teams and adapt to a fast-paced, dynamic retail environment.

• Proven experience as a business intelligence analyst or similar role, preferably in a corporate

• Experience with AI-powered analytics

• Proficient in data analysis tools and languages such as SQL, BI, PP, and etc.

• Knowledge of fraud prevention is a plus point.

• Posses own transport and willing to work in office based at Bukit Jelutong, Shah Alam