Full Time Senior Application Support Analyst Jobs, in Dexian Asia Pacific Federal Territory - Maukerja

Role Name: Client Server Analyst - Advanced Level

Location: Kuala Lumpur, Malaysia (5 days onsite)

Employment Type: 12-month contract

Job Description

1. Job Description:

The individual should be able to provide technical support, enhancement and development of high risk, business critical, in-house built and third-party applications. Individual will be part of a global program, working in an Agile methodology. Will have the opportunity to collaborate with other IT team and to directly interface with business partners and vendors.

2. Job Responsibilities:

This role combines technical expertise with business analysis, requiring a foundational understanding of development and a strong willingness to learn new skills.

3. Primary Skill Set:

• Design, develop, test, and implement new systems or upgrades.
• Provide technical support and guidance for Terminal Automation Systems.
• Enhance system reliability and performance by leveraging modern technologies.
• Develop and maintain comprehensive documentation and knowledge resources.
• Collaborate closely and communicate effectively with business users and software vendors to resolve issues.
• Adhere to best practices for change control when implementing solutions.
• Engage with global team members and customers to ensure alignment and successful delivery.

Technical Skills:

• Unix, Linux
• Windows server
• SQL Stored procedure
• HTML5/CSS/JS
• .NET C#

Experience and good knowledge of Unix/Linux or middleware environment

4. Nice to Have Skill Sets:

• Business analyst experience
• Developer experience
• Experience with Agile and Scrum methodologies
• Cloud Technologies Experience
• Basic knowledge of network and firewall

5. Soft Skill Sets:

• Problem solving/analytical skill
• Communication with global team users/team members
• Proven experience in E2E problem determination/troubleshooting application issues
• Strong & assertive communicator in speaking & writing
• Ability to learn quickly and work independently or as part of a team
• Able to work with sense of urgency under multiple deadlines and complete tasks with minimal supervision
• Flexible and being able to manage time effectively
• Vendor management
• Good to have experience in L2/L3 support in a Production Support group in a high availability/critical applications