We are hiring a Data Center Engineer to support server and network infrastructure operations, including rack & stack installation, hardware troubleshooting, cabling, incident response, and data center maintenance. This role offers hands-on exposure to enterprise technologies such as HPE servers, Windows Server, VMware, and network equipment in a fast-paced production environment.
Key Responsibilities
Data Center Operations (Hands-On)
- Perform rack & stack installation of servers, switches, and storage equipment
- Install and manage fiber and copper cabling (RJ45, LC, SC connectors)
- Handle server landing (new deployment) and configuration support
- Perform decommissioning (removal of equipment) as required
- Conduct hardware replacement (disk, PSU, cables, modules
Incident & Troubleshooting Support
- Support server down, network link down, and hardware failure incidents
- Perform onsite troubleshooting:
- Power checks (PDU / rack power)
- Network port and VLAN checks
- Hardware diagnostics via iLO or console access
- Replace faulty components under guidance from remote engineers
- Work with L2/L3 teams to resolve production outages
Service Request Execution
- Install new servers and network devices based on request tickets
- Perform OS reloads, patching, and basic configuration support
- Verify server location, serial number, and asset ownership
- Execute cabling requests and connectivity changes
Dock-to-Rack & Physical Handling
- Receive, unbox, and move IT equipment from dock to data center
- Install equipment into racks according to specifications
- Manage packaging, labeling, and inventory segregation
- Ensure proper handling of hardware storage and spare parts
Data Center Maintenance
- Perform proactive checks for failed or at-risk hardware
- Maintain proper cable management and rack organization
- Ensure cleanliness and compliance with data center standards
- Support hot aisle / cold aisle environment maintenance
Asset & Documentation
- Update asset tracking systems (server name, rack, location, owner)
- Ensure serial number validation and correct documentation
- Support inventory accuracy and hardware lifecycle tracking
Requirements
Must-Have
- Diploma / Degree in IT, Networking, Computer Engineering, or equivalent
- 5 years experience in Data Center / Infrastructure / IT Support role
- Hands-on experience in:
- - Server or network equipment installation- Cabling (fiber & copper)- Hardware troubleshooting and replacement- Basic networking knowledge (IP addressing, VLAN, switch ports)- Experience working with ticketing systems (e.g. ServiceNow)
- Good to Have
- Hands-on experience with HPE servers including DL360, DL380, and BL460 Gen8 / Gen9 / Gen10
- Hands-on troubleshooting of:
- Memory
- Disks
- RAID controllers
- HBA
- FlexLOM
Experience with:
- RAID configuration and logical drives
- iLO configuration
- Blade servers and C7000 enclosures
- Familiarity with virtualization platforms such as VMware vSphere / vCenter
- Knowledge of Microsoft Failover Clustering and Network Load Balancing (NLB)
- Knowledge of storage systems such as SAN / NAS
- Experience using iLO / iDRAC or other remote server management tools
- Experience with Fluke tester, fiber troubleshooting, or backup / tape handling is an advantage
Physical Requirements
- Able to lift IT equipment (up to 35–40kg with assistance)
- Comfortable working in data center environment (hot/cold aisle)
- Able to work on ladders for rack installations
- Willing to perform physical and repetitive tasks
- Able to move between data center areas/buildings if required
Soft Skills
- Strong teamwork and communication skills
- Able to follow technical instructions from remote engineers
- Good problem-solving mindset under pressure
- Customer-focused and SLA-driven attitude
- Ability to work in shift or on-call rotations (if required)
Job Type: Contract
Pay: Up to RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kulim: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected salary?
- Are you able to work rotational shift?
Work Location: In person