- Damansara Jaya Selangor Malaysia

Working Location
Job Description
Responsibilities
Ticketing Executive
Position: Ticketing Executive
Employment Type: Full-Time
Experience Required: Minimum 2 Years
Job Responsibilities
* Handle flight reservations, ticket issuance, reissuance, cancellations, and refunds.
* Manage booking amendments and other ticketing-related requests efficiently.
* Assist customers with flight schedules, fares, baggage information, and travel-related enquiries.
* Liaise with airlines and relevant partners to resolve booking and ticketing issues.
* Ensure all bookings and ticketing transactions are processed accurately and promptly.
* Monitor booking deadlines, ticketing time limits, and schedule changes.
* Provide professional and responsive customer service.
* Maintain proper records of bookings, payments, and ticketing transactions.
* Perform other ticketing and travel-related duties as assigned.
Requirements
* Minimum 2 years of working experience in airline/travel ticketing.
* Familiar with airline reservation and ticketing procedures.
* Experience using GDS/ticketing systems is an advantage.
* Good communication and customer service skills.
* Able to work independently and handle multiple bookings or enquiries efficiently.
* Detail-oriented, responsible, and able to work under pressure.
* Good command of Bahasa Malaysia and English.
* Available to start work within a reasonable notice period.
What We’re Looking For
We are looking for an experienced and responsible Ticketing Executive who is familiar with day-to-day flight booking and ticketing operations. The ideal candidate is organised, responsive, customer-focused, and capable of handling ticketing matters accurately with minimal supervision.
Interested candidates are encouraged to apply with an updated resume, current salary, expected salary, and availability.
Pay: RM2,500.00 - RM6,000.00 per month
Benefits:
Work Location: In person
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