Kerja Sepenuh Masa, OPERATIONS EXECUTIVE – AIR FREIGHT di CLASQUIN Federal Territory - Maukerja

About the Company

CLASQUIN SINGAPORE PTE LTD is recruiting an Operations Executive – Air Freight(Export), for its office located in Malaysia (KL), to handle export air freight operations.

About the Role

The Operations Executive will be responsible for managing export air freight operations, ensuring customer satisfaction, and maintaining compliance with regulations.

Responsibilities

• Drive customer satisfaction, retention and engagement
• Communicate with our customers in executing import & export bookings.
• Airlines Rates Procurement and negotiation
• Maintain good carrier relationship
• Coordinate with airlines, co-loaders, agent, warehouse, and transport companies for all operational activities on daily basis.
• Ensure full compliance with all applicable Customs and airport regulations
• Generating shipping documents (i.e., invoice, packing list, AWB, etc.)
• Handle customs permit declaration on Tradenet
• Maintaining and updating operational information and documents on CargoWise
• Create, update and refine customer reports
• Perform accurate and timely cost & revenue updates on job files in accordance with corporate KPI; resolution of billing discrepancies with clients and Clasquin Internal
• Accounts Payable - vendor invoice auditing for accuracy, Monitor timely vendor payables
• Generating freight invoices and track payments enhance AR collection on time.
• Collaborate with finance in monitoring credit limits and assist in case of challenges
• Support and resolve claims
• Participate in customer meetings
• Build up close relationship with overseas counterparts in order to push for both ends development
• Accomplish other ad hoc tasks given by the Manager per his/her competence
• Ensure compliance with the established QMS requirements.

Qualifications

• Minimum 1-2 years' relevant experience in Freight Forwarding operations
• Diploma in Logistics / Supply Chain or equivalent is a plus
• Experienced in Cargowise is a plus (Training will be provided)

Required Skills

• Reliable, positive working attitude, pro-active and customer service oriented.
• Is a good team player, willing to share/help
• Excellent communication and interpersonal skills
• Good command of written and spoken English

Preferred Skills

• Experience in Freight Forwarding operations
• Familiarity with CargoWise

Pay range and compensation package

Details regarding pay range or salary or compensation will be discussed during the interview process.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.