Full Time Manager - Senior Manager Jobs, Salary up to SGD 8,000 in Institution Of Engineers Singapore, The Central Region (Singapore) - Maukerja

Title: Membership Manager

Reports to: Head of Department / Executive Director

Objective: Manages IES Membership Registration, Membership activities, and Membership Services Programmes

Special Relationship:

1) Chairs and Committees Responsible for Membership Registration, outreach and services

2) Head of Secretariat and Staff

3) IES Council

4) External Organisations

5) Suppliers

Key Responsibilities are:

1. Membership Administration

• Oversee and manage IES Membership and Student Members Registration processes.

2. Activity Organization

• Plan and organize IES Membership Activities, focusing on outreach, promotion, and member services.

3. Partnership Development

• Establish and cultivate partnerships with engineering organizations, relevant agencies, institutions of higher learning (IHLs), and schools.

4. Member Needs Assessment

• Develop and implement processes to regularly identify and assess member needs.

5. Feedback Management

• Create and manage systems for collecting member feedback on programs and services to enhance member satisfaction.

6. Growth Initiatives

• Analyze membership data and trends to forecast growth opportunities and strategize initiatives aimed at increasing membership numbers and retention.

• Organize booths, roadshows, and other promotional events to actively promote membership and engage potential members.
  

7. Online Shop Management and Merchandise Development

• Develop and manage an online shop for IES merchandise, ensuring a seamless shopping experience for members and promoting relevant products.

• Coordinate the design, production, and distribution of IES merchandise that aligns with brand values and member interests.

8. Budget Management

• Manage budgets for IES Membership Operations, events, activities, and the online shop, ensuring financial sustainability.

9. Team Development

• Lead, mentor, and develop staff within the Membership Team, fostering a collaborative and high-performing environment.

10. KPI Leadership and Support Tactical Goals

• Guide and motivate the Membership Executive to achieve key performance indicators (KPIs) effectively.

• Assist in the development and execution of tactical goals and deliverables aligned with departmental objectives.

11. Reporting

• Compile and present detailed monthly reports on membership activities, achievements, and areas for improvement.

12. Committee Management

• Manage and support various Membership Committees, including the College of Fellows (CoF), Young Engineers Committee (YEC), Women in Science and Research (WiSER), and IES-INCA.

13. Student Engagement

• Effectively communicate with and engage all Student Chapters to promote IES and facilitate the transition of student memberships to full members.

14. Committee Budget Development

• Develop and manage budgets for committees, ensuring alignment with overall membership strategies.

15. Data Analysis

• Analyze data, facts, and figures to derive meaningful insights on initiatives and propose actionable changes to enhance effectiveness.

16. Ad Hoc Duties

• Perform any other ad hoc duties as assigned by the Executive Director to support the overall mission of IES.

Required Competencies / Skills :

• Educational Background: An acceptable degree in a relevant field.

• Experience: At least 8 years of management experience, preferably in a trade organization / association or non-profit sector.

• Communication Skills: Able to communicate with senior leaders. Strong communication, networking, and presentation skills, with a proven ability to write effectively.

• Analytical Skills: Capable of analyzing issues, formulating action plans, and solving problems within constraints.

• Leadership Qualities: Demonstrated leadership skills with the ability to work under pressure and meet deadlines.

• Technical Proficiency: Proficient in Microsoft Office Suite and other relevant software

The Institution of Engineers, Singapore was formally established on July 1966 as the national society of engineers in Singapore. IES is the premier engineering Institution in Singapore and is often called upon by the Government to provide feedback on professional engineering matters.

IES is well represented among the faculty members of the major engineering institutions of higher learning in Singapore. Through close collaboration with the local universities and polytechnics, IES organises courses, seminars and talks for engineers and IES members to advance the continuous development of engineers.

The Institution maintains close links with professional organisations of engineers regionally and throughout the world. These include organisations in Australia, China, Japan, United Kingdom and the United States. The Institution also represents Singapore in the World Federation of Engineering Organisations (WFEO), ASEAN Federation of Engineering Organisations (AFEO) and the Federation of Engineering Institutions of Asia and the Pacific (FEIAP) in promoting goodwill and fellowship among all engineers in the region and internationally.

Through its Engineering Accreditation Board (EAB), IES obtained full signatory status in the Washington Accord (WA) in June 2006. The entry grants IES the authority to represent Singapore, the first country within the ASEAN region which has obtained full signatory status in the WA, to vet education systems under the WA mutual recognition framework.

To raise the technical competencies of engineers in Singapore and promote engineering to the community, IES has introduced the Chartered Engineer Programme, World Engineers Summit and National Engineers Day.

IES will not rest on its laurels and will seek to bring the engineering profession greater recognition and raise the status of engineers both locally and internationally through closer collaboration with its stakeholders and contributions to society.