Job Summary
Responsible for hosting live-streaming sessions to promote company products while assisting with administrative, customer service and sales-related activities.
Key Responsibilities – Live Host
- Host live sessions on TikTok, Instagram or other platforms (e-comm).
- Introduce and explain company products clearly and confidently.
- Engage with viewers, answer questions and encourage audience interaction.
- Promote products, campaigns, discounts and special offers during live sessions.
- Respond to customer enquiries and comments professionally.
- Achieve assigned live-streaming and sales targets.
- Prepare product information and talking points before each live session.
- Monitor live session performance and provide feedback to the marketing team.
- Stay updated with current social media and live-streaming trends.
Key Responsibilities – Admin
- Assist with daily administrative and marketing tasks.
- Maintain customer records, enquiries and order information.
- Assist in preparing reports, documents and marketing records.
- Coordinate product samples, promotional materials and campaign requirements.
- Assist the marketing team with scheduling and campaign coordination.
- Follow up on customer enquiries when required.
- Maintain proper filing and documentation.
- Perform other administrative duties assigned by management.
Requirements
- Minimum SPM/Diploma; Marketing, Business or related qualification is an advantage.
- Confident, energetic and comfortable speaking in front of a camera.
- Good communication and interpersonal skills.
- Comfortable using TikTok, Instagram and other social media platforms.
- Basic computer skills including Microsoft Office/Google Workspace.
- Customer service and sales experience is an advantage.
- Willing to work flexible hours, including evenings or weekends when required.
Pay: From RM2,500.00 per month
Work Location: In person