- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
The Global Financial Crimes Surveillance Unit (GFCSU), within Global Financial Crimes Compliance (GFCC), is responsible for the strategic oversight and execution of American Express's financial crime surveillance program. Leveraging risk-based monitoring, advanced analytics, and innovative detection capabilities, GFCSU identifies, assesses, and mitigates financial crime risk across the enterprise. In close partnership with the US Investigations Unit (USIU) and other GFCC teams, GFCSU strengthens the Company's financial crime risk management framework, supports regulatory reporting obligations, and helps ensure compliance with global anti-money laundering (AML),sanctions, and other applicable financial crime regulations.
Minimum Qualifications:
Bachelor's degree or equivalent experience required.
8+ years of Strong Operations, People and progressive leadership experience in financial services, 8, financial crime compliance, risk management, or a related field, including significant experience leading leaders and managing large, geographically dispersed teams.
Extensive experience in financial crime surveillance, transaction monitoring, AML investigations, KYC, Enhanced Due Diligence (EDD), Sanctions Screening, Anti-Corruption, and applicable global regulatory frameworks.
Demonstrated success developing and executing organizational strategy while balancing regulatory compliance, operational excellence, and business objectives.
Proven ability to lead large-scale, enterprise-wide transformation initiatives, including operating model redesign, process optimization, automation, or technology implementations.
Strong executive presence with exceptional communication and influencing skills, including experience presenting to senior executives, governance committees, regulators, and external stakeholders.
Demonstrated ability to build and influence strategic partnerships across Compliance, Risk, Legal, Technology, Product, and business organizations to drive enterprise outcomes.
Strong analytical, strategic thinking, and problem-solving skills, with the ability to leverage data and emerging trends to inform executive decision-making.
Experience establishing governance frameworks, performance metrics, and risk reporting to ensure effective oversight and regulatory compliance.
Proficiency with Microsoft Office applications, including Excel and PowerPoint.
Preferred Qualifications:
CAMS, CFE, CRCM, or equivalent financial crime or compliance certification.
Experience leading global financial crime surveillance or investigative operations within a large, multinational financial institution.
Experience overseeing regulatory examinations, internal audits, or remediation programs, including engagement with regulators and external stakeholders.
Experience sponsoring enterprise transformation initiatives involving advanced analytics, artificial intelligence, machine learning, or automation technologies.
Knowledge of data visualization and business intelligence tools such as Power BI or Tableau.
Lean Six Sigma, Agile, PMP, or other continuous improvement/project management certifications.
Master's degree in Business Administration (MBA), Finance, Criminal Justice, Risk Management, or a related field.
Compliance Language:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
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