jobs in JLL

Sepenuh Masa Concierge Jobs, in JLL - Maukerja

Concierge

JLL

Undisclosed

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Duties & Responsibilities

Deliver Outstanding Guest Service

  • Welcome and assist guests with warmth, professionalism, and attention to detail
  • Respond promptly to client and guest inquiries both in person and via email/MS Teams
  • Anticipate guest needs and provide proactive assistance throughout events
  • Handle requests with efficiency and a genuine service-oriented approach
  • Maintain a polished, professional presence at all times

Support Event Operations

  • Foster a sense of community and create happiness at work for our team, our client and their guest.
  • Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service.
  • Ensure grooming guidelines are maintained to ensure brand consistency
  • Handle several tasks simultaneously while maintaining service quality
  • Adapt quickly to changing circumstances and last-minute requests
  • Stay organized during busy periods and high-volume events
  • Coordinate with different departments to ensure seamless operations
  • Remain calm and solution-focused under pressure

Visitor Management

  • Serve as a key point of contact for clients, guests, and event attendees
  • Provide clear, professional written and verbal communication
  • Relay important information between clients, vendors, and internal teams
  • Prepare event notes and handover reports for seamless coordination
  • Respond to inquiries with accuracy and attention to detail

Vendor Coordination

  • Liaise with suppliers, caterers, AV technicians, and other service providers
  • Ensure vendors arrive on time and have everything needed for successful delivery
  • Monitor vendor setup and service quality during events
  • Communicate any issues or requirements to the Senior Concierge or management

Operations

  • Ensure the auditorium and supporting spaces are immaculately presented
  • Conduct regular checks of public areas, restrooms, and event spaces
  • Address any cleanliness or presentation issues immediately
  • Help maintain inventory of event supplies and materials
  • Support the team in upholding premium venue standards

Candidate Specification

Qualifications

  • 3-years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)
  • Managed high profile management team (e.g., C-suite & VVIPS)
  • Prior experience to manage meeting room services is an advantage
  • Diploma from an accredited institute
  • Task Skills
  • Proficiency with Microsoft Word, Excel and PowerPoint.
  • Good command of verbal and written English
  • Proactive mindset and ability to manage C-suite and VVIP personnel’s
  • Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations
  • In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)
  • Personal Skills
  • Ability to meet tight schedules and deliver high quality of work
  • High level of communication and interpersonal skills
  • Good Grooming throughout the day to ensure professionalism

Peringatan Penting

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