- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, Field Engineer Support di SRKay Consulting Group Federal Territory - Maukerja
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Field Engineer Support | Kuala Lumpur
Location: Kuala Lumpur
Experience: 2+ years | L1.5 / Deskside / IT Support
Shift-based role
Key Responsibilities:
Provide onsite & remote IT support for Windows & Mac
Troubleshoot hardware, software, applications & OS issues
New joiner laptop/PC setup, hardware replacement & loaner devices
Printer setup and troubleshooting
Hands & Feet support for physical server/network checks
Manage incidents and requests using ServiceNow
Deliver excellent end-user and client support
Requirements:
Diploma/Degree in IT or related field
2+ years of Desktop/Deskside/IT Support experience
ServiceNow or other ITSM/ticketing experience preferred
Good troubleshooting and communication skills
Willing to work shifts
Regards
Maheshwari Parivallal
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