Full Time ICT Infrastructure Engineer Jobs, in User Experience Researchers Pte Ltd (Singapore) - Maukerja

We are looking for a motivated and detail-oriented ICT Infrastructure Engineer to join the Production Operations team. In this role, you will play a key part in supporting the stability and evolution of our production environment — from batch scheduling migrations to infrastructure transitions — while actively contributing to automation and process improvement initiatives. This is a hands-on role suited for someone who thrives in a structured operational environment, takes ownership of their work, and is keen to make a tangible impact on the reliability and efficiency of production systems.

Key Responsibilities:

• Support the planning and execution of batch scheduling migrations and new implementations, ensuring continuity of operations across environments throughout the transition.
• As part of critical system replatforming exercises, help design and implement batch job solutions that are robust, well-tested, and ready to support production workloads from day one.
• Contribute to infrastructure lift-and-shift projects, working to ensure that workloads are migrated accurately and that operational stability is maintained at every stage of the process.
• Identify and implement automation opportunities across Production Operations, reducing manual effort and improving reliability.
• Work closely with cross-functional teams to support emerging Production Operations projects, balancing timely delivery with the ongoing operational commitments of the team.
• Document processes, procedures, and knowledge bases clearly and thoroughly, strengthening the team's collective capabilities and supporting continuity of service.

Qualifications and Experience:

• Degree in Computer Science, Information Technology, Engineering, or a related field.
• Candidates with equivalent practical experience and a strong track record in production or operations environments will also be considered.
• At least 5 years of experience in a production operations, systems engineering, or related role.
• Demonstrable hands-on experience in batch scheduling and job orchestration platforms such as Control-M, AutoSys, or equivalent tools.
• Prior involvement in infrastructure migration projects — including lift-and-shift exercises or system replatforming — is highly desirable.
• Proficiency in scripting languages such as Python, Bash, or PowerShell is expected, as automation is a core part of this role.
• Familiarity with cloud platforms (AWS) and an understanding of how workloads are managed across on-premises and cloud environments would be an advantage.
• Experience working in an ITIL-aligned or similarly structured operational environment is a plus.
• Clear communication and strong documentation skills.
• Ability to collaborate effectively across teams.
• Comfortable navigating ambiguity, managing competing priorities, and contributing to a team culture that takes operational excellence seriously.