- Petaling Petaling Selangor Malaysia
Working Location
Job Description
Responsibilities
About the role
This internship will provide hands-on experience in product quality evaluation, service performance monitoring, and technical support in the home appliances industry.
Key responsibilities
Support incoming product inspections and ad-hoc quality checks
Help update and distribute product/service manuals and technical information to technicians
Assist in monitoring and recording technician performance (repair skills & lead times)
Participate in troubleshooting and repair activities under supervisor guidance
Support in documenting product quality issues and recommending possible solutions
Provide assistance to the call centre team on customer quality-related inquiries
Liaise with internal teams (Product, Sales, and QA) to support customer satisfaction initiatives
Learn and apply basic concepts of home appliances operation and repair skills
Perform tasks as assigned by the supervisor for ongoing projects and initiatives
About you
Currently pursuing a Diploma or Degree in Mechanical Engineering, Electrical Engineering, Quality Assurance, or a related field
Strong interest in product quality management and technical troubleshooting
Good communication skills with the ability to speak and understand English
Able to work effectively both independently and as part of a team
Able to commute to our office at Glenmarie, Shah Alam
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.