Kerja Sepenuh Masa, Forklift Service Manager di HL Best Forklift Sabah - Maukerja

Company: HL Forklift Sdn Bhd
Location: Kota Kinabalu, Sabah
Salary: Basic salary from RM5,000, depending on experience and management capabilities

Job Responsibilities

• Manage the entire forklift service and maintenance department.

• Plan, assign and supervise the technicians’ daily work.

• Monitor repair progress and ensure all work is completed on time.

• Handle complex technical issues and guide technicians in troubleshooting.

• Monitor repair quality and minimise repeated faults and rework.

• Handle customer complaints and urgent repair arrangements.

• Coordinate spare parts, tools and inventory requirements.

• Train, guide and evaluate service technicians.

• Establish and enforce departmental procedures, discipline and KPIs.

• Provide regular updates to management on departmental progress and issues.

Requirements

• Minimum SPM qualification or equivalent.

• Experience in repairing forklifts, heavy machinery, automotive or industrial equipment.

• Knowledge of diesel forklifts, electric forklifts, hydraulic and electrical systems is an advantage.

• Experience in managing a service team or technical department.

• Strong leadership skills with the ability to organise and supervise employees.

• Able to make decisions and solve technical and management issues independently.

• Responsible, proactive and able to complete work without constant reminders or supervision.

• Good customer communication and departmental coordination skills.

• Able to work under pressure and manage urgent repair situations.

• Must possess a valid driving licence and be willing to travel for work when required.