Part Time Part Time - Customer Experience Associate Jobs, in The Contrast Club Selangor - Maukerja

The Contrast Club is Malaysia's first premium social recovery club, combining sauna, cold plunges, a hot magnesium pool, recovery, coffee, and community under one roof.

We're looking for a Customer Experience Associate who genuinely enjoys taking care of people and creating memorable experiences. This role goes beyond reception duties—you'll be one of the faces of TCC and play a key part in shaping our member experience.

• Welcome and check in members and guests

• Guide first-time visitors through the TCC experience

• Ensure the recovery areas remain clean, safe, and inviting

• Assist with bookings, memberships, and enquiries

• Serve beverages and light refreshments when required

• Monitor guest comfort and proactively assist where needed

• Support events, community activities, and member engagement

• Maintain high standards of presentation and hospitality throughout the club

• Enjoys interacting with people and building relationships

• Has a warm, confident, and professional personality

• Takes pride in cleanliness, organisation, and attention to detail

• Is proactive and able to work independently

• Is reliable, punctual, and accountable

• Enjoys fitness, wellness, sports, or hospitality

• Speaks English comfortably (additional languages are a bonus)

Previous experience in hospitality, cafés, fitness facilities, hotels, wellness centres, customer service, or retail is preferred but not essential. We value attitude and character above experience.

• Competitive salary

• Work alongside a passionate and supportive team

• Be part of building a unique concept from the ground up

To apply, send your resume and a short introduction telling us why you'd be a great fit for TCC.

@thecontrastclub_kl