Job Summary
Assist the Retail Manager in overseeing daily store operations to drive sales performance, ensure excellent customer service, maintain inventory accuracy, and uphold company standards.
Responsibilities
Support the Retail Manager in coordinating daily retail store activities to ensure efficient operations
Supervise and guide retail staff to maintain productivity and adherence to operational standards
Monitor sales data regularly to track performance and implement actions to achieve sales targets
Manage merchandising, stock levels, and product displays to optimize customer engagement and sales
Respond promptly and professionally to customer enquiries and resolve complaints to enhance customer satisfaction
Track inventory levels and coordinate timely stock replenishment to prevent shortages
Maintain store cleanliness, safety protocols, and compliance with company policies
Prepare detailed sales and operational reports to inform management decisions
Assist in scheduling staff shifts, conducting training sessions, and monitoring employee performance
Support the implementation and enforcement of company policies and procedures within the store