Why Join Klinik Dr. Noor?
- Gain valuable hands-on experience in content creation, social media management, and digital marketing within the healthcare industry.
- Build a long-term career in content, social media, and digital marketing while contributing directly to the clinic's online growth.
Who We Are?
Klinik Dr. Noor is a healthcare provider based in Kepong, Selangor, dedicated to providing professional medical care with a strong focus on diabetic wound care, chronic wound management, and wound recovery. We are currently seeking a Content Creator cum Social Media Coordinator to join our team.
Responsibilities
- Plan and execute monthly and weekly social media content according to the clinic's marketing objectives and campaigns.
- Develop creative content ideas for platforms such as TikTok, Instagram, Facebook, and other relevant social media channels.
- Create short-form video content including educational videos, promotional content, patient awareness content, behind-the-scenes content, and trend-based content.
- Write engaging captions, hooks, scripts, headlines, and calls-to-action that are suitable for the target audience.
- Record and produce video content using smartphones, cameras, or other available equipment.
- Edit short-form videos using tools such as CapCut, Canva, Adobe Premiere Pro, or other relevant editing software.
- Coordinate content shooting sessions with doctors, clinic staff, patients, and other relevant team members.
- Work closely with doctors and the clinical team to ensure all healthcare-related content is accurate, appropriate, and approved before publication.
- Translate medical or clinical information into simple, engaging, and easy-to-understand content without changing its intended meaning.
- Track content performance including views, reach, engagement, followers, watch time, clicks, enquiries, and other relevant KPIs.
- Prepare weekly and monthly social media performance reports and provide recommendations based on content performance.
- Continuously test different content formats, hooks, topics, posting times, and creative approaches to improve performance.
- Support the clinic's marketing campaigns, promotions, events, health awareness campaigns, and patient engagement activities.
- Coordinate with the Sales or Customer Service team to ensure social media enquiries and potential leads are properly communicated and followed up.
- Maintain an organised content library including raw footage, edited videos, photos, graphics, captions, scripts, and published content.
Requirements
- Diploma or Bachelor's Degree in Marketing, Mass Communication, Digital Marketing, Media, Creative Multimedia, Business Administration, or a related field.
- Minimum 1–2 years of experience in Content Creation, Social Media Management, Digital Marketing, Marketing, or a related role.
- Experience in healthcare, clinic, hospital, pharmacy, medical centre, beauty, wellness, or other service industries is an advantage.
- Strong interest and understanding of social media platforms, particularly TikTok, Instagram, and Facebook.
- Strong skills in short-form video creation, content planning, storytelling, and copywriting.
- Proficient in video editing tools such as CapCut, Canva, Adobe Premiere Pro, or similar software.
- Comfortable appearing in videos or coordinating video shoots with doctors, staff, and other individuals when required.
- Creative, proactive, and able to generate fresh content ideas consistently.
- Strong understanding of social media trends, audience behaviour, content hooks, and engagement strategies.
- Basic understanding of social media analytics and KPIs such as reach, engagement rate, views, watch time, followers, CTR, and leads.
- Strong communication and coordination skills with the ability to work with different teams.
- Able to manage multiple content projects, deadlines, and social media platforms simultaneously.
- Detail-oriented and responsible in ensuring content is accurate, professional, and aligned with healthcare communication guidelines.
- Able to work independently while also collaborating effectively with the marketing, clinical, sales, and operations teams.
- A portfolio of previous content, social media work, or video projects is an advantage.
Statutory Contribution
- KWSP / SOCSO / EIS provided
Benefits
- Attendance Allowance
- Transport Allowance
- Employee Discounts
- Meal Provided
- Monthly Bonus
- Yearly Bonus
- Annual Dinner
- Yearly Increment
- Team Building Retreat
- Professional Development
- Career Growth Opportunities
- Team Activities
- Training Provided
- Supportive Team Environment and Dynamic Work Culture
Apply Now!
Submit your resume and portfolio to ************* or call ************* for more information.
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person