- Singapore
Full Time Customer Service Executive (Air Freight - East) [EL] Jobs, Salary up to SGD 3,600 in WECRUIT PTE. LTD. - Maukerja
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Job Description
Responsibilities
Responding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements.
Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments.
Assisting customers with booking shipments, arranging pickups, and tracking cargo in transit.
Addressing and resolving customer concerns, disputes, and complaints professionally and promptly.
Ensuring compliance with airfreight regulations and customs procedures.
Promptly updating event milestones to maintain accurate shipment tracking.
Maintaining precise records of customer interactions, transactions, and shipment details.
Working closely with the operations team to streamline processes and enhance service quality.
Keeping customers informed about any delays, schedule changes, or issues impacting their shipments.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments.
Assisting customers with booking shipments, arranging pickups, and tracking cargo in transit.
Addressing and resolving customer concerns, disputes, and complaints professionally and promptly.
Ensuring compliance with airfreight regulations and customs procedures.
Promptly updating event milestones to maintain accurate shipment tracking.
Maintaining precise records of customer interactions, transactions, and shipment details.
Working closely with the operations team to streamline processes and enhance service quality.
Keeping customers informed about any delays, schedule changes, or issues impacting their shipments.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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