jobs in Diksha Technologies

Full Time Head of E-Commerce and Social Media Jobs, Salary up to MYR 8,000 in Diksha Technologies Federal Territory - Maukerja

Head of E-Commerce and Social Media

Diksha Technologies

Full Time

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Job Description – E-Commerce & Social Media Manager

Location: Kuala Lumpur, Malaysia
Working Model: Work From Office (WFO)

Job Summary

We are looking for an experienced E-Commerce & Social Media Manager to lead our online sales, digital marketing, and social commerce strategies. The ideal candidate will drive revenue growth across D2C websites and online marketplaces while managing brand presence, performance marketing, and a high-performing digital team.

Key Responsibilities

  • Manage end-to-end e-commerce operations across Shopify, Shopee, TikTok Shop, Amazon, and other online platforms.
  • Drive online sales, improve conversion rates (CRO), and optimize customer experience.
  • Oversee product listings, pricing, promotions, and inventory coordination.
  • Develop and execute social media strategies across Instagram, TikTok, Facebook, YouTube, and LinkedIn.
  • Lead social commerce initiatives, including live selling, influencer collaborations, and UGC campaigns.
  • Manage paid digital campaigns (Meta Ads, Google Ads, TikTok Ads) to maximize ROAS.
  • Monitor KPIs such as website traffic, conversion rate, CAC, LTV, and engagement using Google Analytics and other reporting tools.
  • Lead and mentor the e-commerce, social media, and creative teams.
  • Collaborate with Supply Chain, Customer Service, and Product teams to ensure smooth operations and customer satisfaction.

Requirements

  • Bachelor's Degree in Marketing, Business, E-Commerce, or a related field.
  • Minimum 5 years of experience in E-Commerce or Digital Marketing, including 2+ years in a leadership role.
  • Hands-on experience with Shopify, WooCommerce, or Magento.
  • Strong knowledge of Meta Ads Manager, TikTok Seller Center, Google Analytics, and digital marketing tools.
  • Experience in conversion rate optimization (CRO), performance marketing, and social commerce.
  • Excellent analytical, leadership, communication, and project management skills.
  • Creative mindset with a strong understanding of digital trends and social media algorithms.

Pay: RM5,000.00 - RM8,000.00 per month

Work Location: In person

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