- Outram Central Region (Singapore) Singapore
Full Time Head of Enablement - Business transformation, Asia Jobs, Salary up to SGD 24,000 in NAB - National Australia Bank Central Region (Singapore) - Maukerja
Head of Enablement - Business transformation, Asia
NAB - National Australia Bank
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Job Description
Responsibilities
Purpose
Drives the strategic agenda and execution excellence across the enablement functions (ex P&C & Risk) in Asia, reporting to Executive & Regional Head, Asia. Supports the reprofiling and scaling of NAB’s CIB business in Asia. Key responsibilities include:
Regional Enablement Leadership -
Providing strategic oversight and leadership of enablement functions to ensure best in class execution, alignment, prioritisation and efficiency in collaboration with ALT and respective Global lines.
Transformation:
Assess and scrutinise existing functions with a view to driving increased productivity, stronger governance and enhanced client service. Ensure Enablement is aligned with the Asia strategy.
Accountability -
Provide a single point of accountability for transforming the region's operating model, improving organisational effectiveness, and ensuring resources are aligned to strategic priorities
.
Hold formal MAS Senior Manager accountability, ensuring all regulatory obligations are met and that governance, controls and risk frameworks are consistently applied across Asia.
Leadership
Lead and convert critical Asia priorities into execution plans and oversee implementation in collaboration with relevant stakeholders
Promote a culture of cross-functional team collaboration, accountability, continuous improvement, and strategic execution
Deliver a seamless customer and colleague experience locally
Identify opportunities for AI application and drive continuous improvement to optimise customer service and productivity
Deliver and manage operational requirements and outcomes to the agreed metrics/objectives
Proactively monitor risk and assurance requirements within agreed Risk Appetite, managing non-compliance in a timely manner
Compliant with all required NAB policies, procedures and standards
Monitor service delivery to standards and assess process effectiveness
Lead the Asia Enablement Forum and participate in ALT meetings and Risk Management forums, as appropriate
Essential capabilities
Strategic Mindset &Transformation Leadership
Aligns cross-team strategies with regional goals and priorities.
Leads strategic planning, transformation, and change initiatives.
Awareness of regulatory and risk frameworks.
Commercial & Operational Acumen
Applies knowledge of operational environment including the risk frameworks required to keep NAB safe and work on strategic decisions.
Decision and Data Quality
Promotes collaborative problem-solving and teamwork.
Encourages data-driven decisions.
Other capabilities
Drives engagement & collaboration
Relationship building & influence
Communication& analysis
Customer Focus
Customer driven and commercial approach to business in a results focused environment
Secures resources to meet customer needs.
Experience
Extensive banking and operations experience, with experience in strategy development and execution
Proven leadership experience. Specifically, can engage and lead people to deliver high performance business outcomes coupled with career development
Proven experience in business transformation delivery and building strong cross-enterprise partnerships
Understanding of the operational environment including the risk, control frameworks, and regulatory obligations.
Committed to fostering a culture of continuous improvement, learning, and *************
A high degree of autonomy, influence (both within and across business boundaries); and effective communication, problem solving, prioritisation and influencing skills
Known for identifying critical issues and driving effective, outcome-focused solutions.
Passionate about aligning work with the Region’s and Group’s strategy and values, and delivering positive social and economic impact.
Drives the strategic agenda and execution excellence across the enablement functions (ex P&C & Risk) in Asia, reporting to Executive & Regional Head, Asia. Supports the reprofiling and scaling of NAB’s CIB business in Asia. Key responsibilities include:
Regional Enablement Leadership -
Providing strategic oversight and leadership of enablement functions to ensure best in class execution, alignment, prioritisation and efficiency in collaboration with ALT and respective Global lines.
Transformation:
Assess and scrutinise existing functions with a view to driving increased productivity, stronger governance and enhanced client service. Ensure Enablement is aligned with the Asia strategy.
Accountability -
Provide a single point of accountability for transforming the region's operating model, improving organisational effectiveness, and ensuring resources are aligned to strategic priorities
.
Hold formal MAS Senior Manager accountability, ensuring all regulatory obligations are met and that governance, controls and risk frameworks are consistently applied across Asia.
Leadership
- Support the customer facing functions with any process or administrative roadblocks; attract talent into the Enablement functions; and bring a holistic mindset change in line with the wider business.
Lead and convert critical Asia priorities into execution plans and oversee implementation in collaboration with relevant stakeholders
Promote a culture of cross-functional team collaboration, accountability, continuous improvement, and strategic execution
Deliver a seamless customer and colleague experience locally
Identify opportunities for AI application and drive continuous improvement to optimise customer service and productivity
Deliver and manage operational requirements and outcomes to the agreed metrics/objectives
Proactively monitor risk and assurance requirements within agreed Risk Appetite, managing non-compliance in a timely manner
Compliant with all required NAB policies, procedures and standards
Monitor service delivery to standards and assess process effectiveness
Lead the Asia Enablement Forum and participate in ALT meetings and Risk Management forums, as appropriate
Essential capabilities
Strategic Mindset &Transformation Leadership
Aligns cross-team strategies with regional goals and priorities.
Leads strategic planning, transformation, and change initiatives.
Awareness of regulatory and risk frameworks.
Commercial & Operational Acumen
Applies knowledge of operational environment including the risk frameworks required to keep NAB safe and work on strategic decisions.
Decision and Data Quality
Promotes collaborative problem-solving and teamwork.
Encourages data-driven decisions.
Other capabilities
Drives engagement & collaboration
Relationship building & influence
Communication& analysis
Customer Focus
Customer driven and commercial approach to business in a results focused environment
Secures resources to meet customer needs.
Experience
Extensive banking and operations experience, with experience in strategy development and execution
Proven leadership experience. Specifically, can engage and lead people to deliver high performance business outcomes coupled with career development
Proven experience in business transformation delivery and building strong cross-enterprise partnerships
Understanding of the operational environment including the risk, control frameworks, and regulatory obligations.
Committed to fostering a culture of continuous improvement, learning, and *************
A high degree of autonomy, influence (both within and across business boundaries); and effective communication, problem solving, prioritisation and influencing skills
Known for identifying critical issues and driving effective, outcome-focused solutions.
Passionate about aligning work with the Region’s and Group’s strategy and values, and delivering positive social and economic impact.
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