- Outram Central Region (Singapore) Singapore
Full Time Administrative Executive Jobs, Salary up to SGD 3,500 in THE PESTMAN, PTE LTD Central Region (Singapore) - Maukerja
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Job Description
Responsibilities
Key Responsibilities:
Plan and deploy daily manpower resources according to weekly schedules
Coordinate both contractual and ad hoc job schedules as part of the Client Success department
Ensure adherence to internal SOPs and external quality standards (including ISO 9001 QMS)
Handle and resolve customer complaints via phone and email; conduct follow-up service calls or visits to ensure satisfaction
Serve as the Quality Management Representative to maintain ISO compliance
Act as the Single Point of Contact for clients within the assigned zone
Respond to customer enquiries and provide timely resolutions
Execute billing-related activities
Collaborate with Area Managers to meet operational KPIs
Handle administrative tasks alongside other team members
Perform any other related duties as assigned by immediate superior
Key Result Areas (KRAs):
Timely and effective manpower deployment
High customer satisfaction through proper handling of feedback
Compliance with ISO 9001 QMS standards
Accurate job scheduling and billing
Achievement of operational productivity targets
Strong coordination and communication within internal teams and with clients
Requirements:
Minimum 2 years of relevant experience in pest control or a related service industry
Preferably holds a diploma or tertiary qualification
Familiarity with ERP systems is an advantage
Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
Results-oriented, self-driven, and able to work independently
Strong interpersonal, presentation, and communication skills
Sociable and proactive in client engagement
The Pestman Pte Ltd take pride in being regarded as one of the most reliable and affordable pest control management service providers in Singapore. The Pestman Pte Ltd excel in integrated pest management services with pest control maintenance services to protect your premises and families. With more than twenty years of experience we aim to provide our clients with convenience, reliability and affordability through our premium services.
With years of experience backing our team of experts at all level of our services, we are committed and punctual adding credibility of an expert provider. Our goal is to make a positive difference in your needs through our services building long term relationships. With continuous support and trust of our clients, we aim to stay as the top pest control service provider striving to be sustainable, responsible and progressive provider that safeguards public health and contributes to environmental efforts.
We expect to respond to your needs and to provide reliability and affordability through our premium pest control service solutions.
Plan and deploy daily manpower resources according to weekly schedules
Coordinate both contractual and ad hoc job schedules as part of the Client Success department
Ensure adherence to internal SOPs and external quality standards (including ISO 9001 QMS)
Handle and resolve customer complaints via phone and email; conduct follow-up service calls or visits to ensure satisfaction
Serve as the Quality Management Representative to maintain ISO compliance
Act as the Single Point of Contact for clients within the assigned zone
Respond to customer enquiries and provide timely resolutions
Execute billing-related activities
Collaborate with Area Managers to meet operational KPIs
Handle administrative tasks alongside other team members
Perform any other related duties as assigned by immediate superior
Key Result Areas (KRAs):
Timely and effective manpower deployment
High customer satisfaction through proper handling of feedback
Compliance with ISO 9001 QMS standards
Accurate job scheduling and billing
Achievement of operational productivity targets
Strong coordination and communication within internal teams and with clients
Requirements:
Minimum 2 years of relevant experience in pest control or a related service industry
Preferably holds a diploma or tertiary qualification
Familiarity with ERP systems is an advantage
Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
Results-oriented, self-driven, and able to work independently
Strong interpersonal, presentation, and communication skills
Sociable and proactive in client engagement
The Pestman Pte Ltd take pride in being regarded as one of the most reliable and affordable pest control management service providers in Singapore. The Pestman Pte Ltd excel in integrated pest management services with pest control maintenance services to protect your premises and families. With more than twenty years of experience we aim to provide our clients with convenience, reliability and affordability through our premium services.
With years of experience backing our team of experts at all level of our services, we are committed and punctual adding credibility of an expert provider. Our goal is to make a positive difference in your needs through our services building long term relationships. With continuous support and trust of our clients, we aim to stay as the top pest control service provider striving to be sustainable, responsible and progressive provider that safeguards public health and contributes to environmental efforts.
We expect to respond to your needs and to provide reliability and affordability through our premium pest control service solutions.
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