Full Time Telemarketing, Manager Jobs, in Carro Federal Territory - Maukerja

Company Description

Carro, founded in 2015, is Asia Pacific’s leading online used car marketplace, transforming how people buy and sell cars through proprietary pricing algorithms, AI-driven capabilities, and innovative technology solutions. The company is headquartered in Singapore and maintains a strong presence in key markets such as Malaysia, Indonesia, and Thailand, with recent expansion into Japan and Taiwan. As a unicorn startup backed by investors including Temasek and SoftBank Vision Fund, Carro has raised over US$1B in debt and equity. With more than 4,500 team members across the region, Carro offers a dynamic, fast-paced environment focused on delivering trustworthy and transparent experiences for customers.

Role Description

We are seeking a results-driven Telemarketing Manager to lead our regional outreach and sales operations. You will be the bridge between strategy and execution—empowering a team of agents to smash sales targets while delivering an exceptional customer experience.

If you are a natural leader who thrives on data, strategy, and team development, we want to hear from you.

Qualifications

• Strong Communication and Customer Service skills to handle high-volume calls and build rapport with potential customers.
• Proven Team Management experience, including coaching, performance monitoring, and motivating telemarketing or sales teams.
• Demonstrated ability in Lead Generation and Sales, with a track record of meeting or exceeding targets in a similar environment.
• Experience using CRM or call center tools, with good analytical skills to interpret data and optimize campaigns.
• Ability to work on-site in WP. Kuala Lumpur, with strong organizational skills and attention to detail.
• Prior experience in automotive, e-commerce, or telemarketing management is an advantage.
• Diploma or degree in Business, Marketing, Communications, or a related field is preferred.

• Proven Leadership: A track record of managing and scaling telemarketing or sales teams.
• Strategic Thinking: Ability to analyze market trends and turn them into successful outreach campaigns.
• Operational Excellence: Strong experience with CRMs, performance tracking, and process improvement.
• People Skills: A knack for coaching, conflict resolution, and cross-departmental collaboration.
• Job Types: Full-time, Permanent