Key Responsibilities
Prepare and issue customer invoices, debit notes and credit notes accurately and within agreed timelines.
Verify billing information against quotations, job orders, delivery documents, purchase orders, service records and other supporting documents.
Ensure the correct customer, billing address, rates, quantities, taxes and payment terms are reflected in invoices.
Maintain proper billing records and supporting documentation, both electronically and physically where required.
Follow up with internal departments on incomplete, unclear or missing documents required for billing.
Attend to customer queries, discrepancies and requests relating to invoices, statements of account, credit notes or billing adjustments.
Coordinate with the Finance team on invoice postings, payment allocations, accounts receivable matters and month-end closing.
Prepare and issue statements of account to customers when required.
Assist with monitoring outstanding invoices and follow up on overdue payments in accordance with the Company’s credit-control procedures.
Ensure approved billing adjustments, rebates, discounts and credit notes are properly documented and processed.
Assist in reconciling billing records against operational records and customer accounts.
Support the preparation of billing reports, ageing reports and other management reports as required.
Maintain confidentiality of customer, pricing and financial information.
Assist with ad hoc finance, administrative and operational duties assigned by management.
STAR CONCORD is a shipping agent in Singapore that offers cost-effective LCL Cargo Consolidations, Sea & Air Freight Forwarding Services, Warehousing Solutions, Transportation and Supply Chain & Logistics Management. We are a trusted freight forwarding company delivering competitively-priced solutions that will help you save up on your budgets allocated for shipping, freight transportation and logistics which are generally expensive.
We serve a variety of industries including Manufacturing, Industrial, Hospitality, Oil & Gas, Automobiles, Electronics, Marine, Heavy Duty Projects, Aviation, FMCG, Retails, Healthcare to Residential. Being a multi-facet shipping company we have not limited our scope to ships and aeroplanes, we also operate all Multimodal while delivering Door to Door and ensure that your goods are picked up and delivered safely from Origin to its Final Destination.
Whatever your shipping needs, our shipping agents will help you find the right solutions here. We’ve got the trajectory and tools to help you grow in your business with our shipping and logistics support.
We have
“A Passionate Commitment to Making a Difference”