- Ang Mo Kio North-east Region (Singapore) Singapore
Full Time Gym Operations Executive (With Great Progression) Jobs, Salary up to SGD 6,000 in HOMEGROUND GYM BISHAN PTE. LTD. North-east Region (Singapore) - Maukerja
Gym Operations Executive (With Great Progression)
HOMEGROUND GYM BISHAN PTE. LTD.
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Job Description
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GYM OPERATIONS EXECUTIVE
Full-Time | Homeground Gym Bishan
Starting Salary: $2,800–$3,500/month + Performance Incentives
Progression towards $5,000–$6,000/month for a high-performing employee — potentially achievable within 1.5 years
Hi, I’m Jon, the owner of
Homeground Gym & PT Bishan
.
I'm looking for one highly capable person to work
very closely with me on a daily basis
to make sure we run an excellent business — from customer service and member experience, to sales follow-ups, operations, systems and all the small details that keep the gym running properly.
This is not a role where I expect you to remain as a Customer Service or Operations Executive forever.
I have a progression planned for the right person that can eventually bring your compensation to around
$5,000–$6,000/month
as your responsibilities and contribution grow.
For someone genuinely good, I believe this can potentially be achieved
within approximately 1.5 years
.
It won't happen simply because you've stayed for 1.5 years. You'll have to earn it.
But if you're capable, hungry and can gradually take bigger responsibilities off my shoulders, I want to reward you accordingly.
Who I'm Looking For
I'm quite particular about the person I'm looking for.
You should:
Be a
polytechnic or university graduate
Have at least
2 years of full-time working experience
Be calm and collected, even when multiple things are happening at the same time
Be able to listen carefully and
follow instructions properly
At the same time, be able to
think several steps ahead
instead of completing one task and waiting for me to tell you what to do next
Be organised, reliable and responsible
Communicate well with customers and colleagues
Be comfortable taking ownership of things under your care
Be hungry to learn, improve and succeed
Want a job where there is a
clear path towards greater responsibility and higher income
Want to work closely with a business owner and learn how a growing business is actually operated
Be interested in building something with us for the next few years
You do
not
need previous experience working in a gym.
I'd rather hire someone capable, responsible and hungry to learn than someone who simply has fitness industry experience.
One of the biggest things I'm looking for is this:
If I teach you something once, I want to eventually be able to trust you to handle it without constantly checking on you.
And as you become more experienced, I want you to be able to spot what needs to be done, think several steps ahead and solve problems before they reach me.
You'll Work Very Closely With Me
This is an important part of the role.
You'll be working
very closely with me, Jon, on a daily basis
to ensure business excellence.
Especially at the beginning, I'll personally train you on how we operate, how we handle customers and prospects, how we follow up with leads, and how I expect different situations to be handled.
You'll gradually learn how I think about the business and the standards I expect.
In return, what I eventually want is someone I can rely on.
If something isn't right, you notice it.
If something needs to happen tomorrow, you're already preparing for it today.
If I give you responsibility for something, I shouldn't need to constantly remind you about it.
The long-term goal is for the two of us to work closely together to ensure
business excellence on a daily basis
, while progressively reducing the number of things that require my direct involvement.
What You'll Be Doing
You'll be predominantly based at:
Homeground Gym Bishan
239 Bishan St. 22
A large part of your role initially will revolve around Customer Service and gym operations.
Your responsibilities will include:
Welcoming and assisting members
Responding to WhatsApp enquiries
Answering questions about gym memberships and Personal Training
Following up with new leads and prospects
Conducting gym tours
Helping interested prospects get started
Coordinating Personal Training trials between prospects and our trainers
Following up with prospects after their trials
Helping us convert suitable prospects into paying customers
Handling member requests and complaints professionally
Making sure the gym is clean, presentable and operating properly
Monitoring supplies and things that need to be replenished
Keeping our records and systems updated
Coordinating with Personal Trainers and other team members
Identifying operational problems and helping to solve them
Making sure important tasks don't fall through the cracks
Handling general administrative and operational matters
Although you'll be predominantly based at Bishan, you'll sometimes help me handle matters for our
Clementi branch virtually
.
This may include responding to enquiries, following up with leads, handling administrative matters and coordinating with the Clementi team.
You generally
will not need to travel back and forth between both gyms
just to perform these duties.
This Isn't Just Customer Service
If you're good, I want the scope of this role to grow quite significantly.
Over time, I may gradually involve you in areas such as:
Improving our operating systems and SOPs
Monitoring leads and follow-ups
Improving membership and PT conversions
Member retention
Staff coordination
Training newer employees
Managing operational issues without my involvement
Tracking branch performance
Identifying areas of the business that can be improved
Taking responsibility for increasingly important parts of the business
Eventually, I want you to understand the business well enough that you don't just execute tasks.
I want you to help me
run it better
.
Career & Income Progression
I don't believe that progression should simply happen because someone has worked here for X number of years.
Progression here will be based on capability, responsibility and results.
A possible progression could look like:
Gym Operations Executive
↓
Senior Operations Executive
↓
Assistant Gym Manager
↓
Gym / Operations Management
For a strong performer, my intention is to create a pathway where your overall compensation can progressively reach around:
$5,000–$6,000/month
If you're genuinely good, I'm open to this happening
within approximately 1.5 years
.
There is no requirement for me to wait 1.5 years before progressing you either.
If you're ready earlier, we can move earlier.
Similarly, reaching $5,000–$6,000 isn't automatic just because 1.5 years have passed.
Your progression has to be backed by your ability to take responsibility, produce results and become increasingly valuable to the business.
Starting Salary
$2,800–$3,500/month + Performance Incentives
The exact starting salary will depend on your experience and capabilities.
As you demonstrate that you can handle more responsibility and contribute more to the business, there will be opportunities for your basic salary, incentives and overall compensation to increase.
I'm not looking for someone who wants to do the minimum required to collect a salary every month.
I'm looking for someone who wants to become
very good at what they do
, take on bigger responsibilities and be rewarded accordingly.
Working Hours & Probation
The first
3 months will be your probation period
.
During Your First 3 Months
You'll work a
5.5-day work week
.
Your schedule will predominantly be:
Sunday to Thursday:
Full working days, predominantly
8:00am–5:00pm
Friday:
Half-day
Saturday:
Full rest day
This means that
Sunday will be a normal working day
for this role.
As this is an operations role, there may occasionally be some variation in your hours depending on training, gym operations or other business needs. However,
8:00am–5:00pm will generally be your normal hours on a full working day
.
The first 3 months are also when I'll spend more time personally training you, helping you understand how the business works and gradually easing you into the different responsibilities of the role.
After Your 3-Month Probation
Once you've successfully completed probation, your schedule will be
compressed into a 5-day work week
.
The idea is simple: during your first 3 months, I want us to have more time together so that I can properly train you and build a strong foundation.
Once you've demonstrated that you understand the business, can work independently and can be trusted with your responsibilities, I don't see the need to keep you on a 5.5-day schedule.
You'll move to a
5-day work week
, while continuing to take on greater responsibility as you progress within the company.
Start Date
Ideally, I'm looking for someone who can start around
mid-October 2026
.
However, if you're the right person and you're able to start significantly earlier, I'm happy to have you join earlier.
Training will be provided.
I'll personally spend time getting you familiar with our operations, customers, systems and the way we work.
You are not expected to know how to do everything from Day 1.
Who This Role Probably Isn't For
This probably isn't the right job for you if you:
Need to be given a new instruction every time you finish a task
Frequently need reminders for things you've already been taught
Panic easily when several things happen at once
Dislike dealing with customers
Prefer saying "that's not my job" when something needs to be solved
Only want to complete your assigned tasks and go home
Aren't interested in taking on greater responsibility
Are mainly looking for something temporary while waiting for another opportunity
There's nothing wrong with wanting that kind of job.
It's just not what I'm hiring for.
Who I Hope To Find
I'm hoping to find someone who, 1–2 years from now, can look back and realise:
"I'm handling things today that Jon would never have trusted me with when I first joined."
And I want to be able to look at the same person and think:
"I can trust this person to make sure things get done properly even when I'm not around."
If the idea of working closely with an owner, learning quickly, taking on increasingly important responsibilities and potentially progressing towards
$5,000–$6,000/month
excites you, I'd like to hear from you.
How To Apply
WhatsApp me directly at +************* 4515.
Please send me your
updated resume/CV
, together with a short introduction about yourself.
I'd also like you to answer these 3 questions:
What are you currently doing, and why are you considering leaving your current/previous job?
What do you hope your career and income will look like 3 years from now?
Tell me about one situation at work where you noticed a problem and took the initiative to solve it without waiting for your manager to tell you exactly what to do.
Please WhatsApp instead of calling. Callers will not be considered.
And please don't use ChatGPT to give me the "perfect" answers. I'm much more interested in understanding how you actually think and communicate.
One Last Thing
After reading everything above, the job might sound a little scary.
It really isn't.
I'm not expecting you to walk in on Day 1 and suddenly know how to run my business.
I'll provide training and
ease you into the role progressively
.
Initially, you'll focus on learning the business, our customers, our systems and how we do things. As you become more capable and confident, I'll gradually give you more responsibility.
You'll also be working very closely with me, so you won't be left alone to figure everything out yourself.
And despite how serious this job description might sound,
I'm a pretty friendly boss to work with.
: )
I just care a lot about doing things properly, providing a good experience for our customers and building a team of people I can trust.
If you're hardworking, willing to learn, able to think ahead and genuinely hungry to progress, I think you'll do well here.
WhatsApp me at +************* 4515 with your updated resume if you'd like to have a chat.
—
Jon, Owner of Homeground Gym & PT Bishan
Full-Time | Homeground Gym Bishan
Starting Salary: $2,800–$3,500/month + Performance Incentives
Progression towards $5,000–$6,000/month for a high-performing employee — potentially achievable within 1.5 years
Hi, I’m Jon, the owner of
Homeground Gym & PT Bishan
.
I'm looking for one highly capable person to work
very closely with me on a daily basis
to make sure we run an excellent business — from customer service and member experience, to sales follow-ups, operations, systems and all the small details that keep the gym running properly.
This is not a role where I expect you to remain as a Customer Service or Operations Executive forever.
I have a progression planned for the right person that can eventually bring your compensation to around
$5,000–$6,000/month
as your responsibilities and contribution grow.
For someone genuinely good, I believe this can potentially be achieved
within approximately 1.5 years
.
It won't happen simply because you've stayed for 1.5 years. You'll have to earn it.
But if you're capable, hungry and can gradually take bigger responsibilities off my shoulders, I want to reward you accordingly.
Who I'm Looking For
I'm quite particular about the person I'm looking for.
You should:
Be a
polytechnic or university graduate
Have at least
2 years of full-time working experience
Be calm and collected, even when multiple things are happening at the same time
Be able to listen carefully and
follow instructions properly
At the same time, be able to
think several steps ahead
instead of completing one task and waiting for me to tell you what to do next
Be organised, reliable and responsible
Communicate well with customers and colleagues
Be comfortable taking ownership of things under your care
Be hungry to learn, improve and succeed
Want a job where there is a
clear path towards greater responsibility and higher income
Want to work closely with a business owner and learn how a growing business is actually operated
Be interested in building something with us for the next few years
You do
not
need previous experience working in a gym.
I'd rather hire someone capable, responsible and hungry to learn than someone who simply has fitness industry experience.
One of the biggest things I'm looking for is this:
If I teach you something once, I want to eventually be able to trust you to handle it without constantly checking on you.
And as you become more experienced, I want you to be able to spot what needs to be done, think several steps ahead and solve problems before they reach me.
You'll Work Very Closely With Me
This is an important part of the role.
You'll be working
very closely with me, Jon, on a daily basis
to ensure business excellence.
Especially at the beginning, I'll personally train you on how we operate, how we handle customers and prospects, how we follow up with leads, and how I expect different situations to be handled.
You'll gradually learn how I think about the business and the standards I expect.
In return, what I eventually want is someone I can rely on.
If something isn't right, you notice it.
If something needs to happen tomorrow, you're already preparing for it today.
If I give you responsibility for something, I shouldn't need to constantly remind you about it.
The long-term goal is for the two of us to work closely together to ensure
business excellence on a daily basis
, while progressively reducing the number of things that require my direct involvement.
What You'll Be Doing
You'll be predominantly based at:
Homeground Gym Bishan
239 Bishan St. 22
A large part of your role initially will revolve around Customer Service and gym operations.
Your responsibilities will include:
Welcoming and assisting members
Responding to WhatsApp enquiries
Answering questions about gym memberships and Personal Training
Following up with new leads and prospects
Conducting gym tours
Helping interested prospects get started
Coordinating Personal Training trials between prospects and our trainers
Following up with prospects after their trials
Helping us convert suitable prospects into paying customers
Handling member requests and complaints professionally
Making sure the gym is clean, presentable and operating properly
Monitoring supplies and things that need to be replenished
Keeping our records and systems updated
Coordinating with Personal Trainers and other team members
Identifying operational problems and helping to solve them
Making sure important tasks don't fall through the cracks
Handling general administrative and operational matters
Although you'll be predominantly based at Bishan, you'll sometimes help me handle matters for our
Clementi branch virtually
.
This may include responding to enquiries, following up with leads, handling administrative matters and coordinating with the Clementi team.
You generally
will not need to travel back and forth between both gyms
just to perform these duties.
This Isn't Just Customer Service
If you're good, I want the scope of this role to grow quite significantly.
Over time, I may gradually involve you in areas such as:
Improving our operating systems and SOPs
Monitoring leads and follow-ups
Improving membership and PT conversions
Member retention
Staff coordination
Training newer employees
Managing operational issues without my involvement
Tracking branch performance
Identifying areas of the business that can be improved
Taking responsibility for increasingly important parts of the business
Eventually, I want you to understand the business well enough that you don't just execute tasks.
I want you to help me
run it better
.
Career & Income Progression
I don't believe that progression should simply happen because someone has worked here for X number of years.
Progression here will be based on capability, responsibility and results.
A possible progression could look like:
Gym Operations Executive
↓
Senior Operations Executive
↓
Assistant Gym Manager
↓
Gym / Operations Management
For a strong performer, my intention is to create a pathway where your overall compensation can progressively reach around:
$5,000–$6,000/month
If you're genuinely good, I'm open to this happening
within approximately 1.5 years
.
There is no requirement for me to wait 1.5 years before progressing you either.
If you're ready earlier, we can move earlier.
Similarly, reaching $5,000–$6,000 isn't automatic just because 1.5 years have passed.
Your progression has to be backed by your ability to take responsibility, produce results and become increasingly valuable to the business.
Starting Salary
$2,800–$3,500/month + Performance Incentives
The exact starting salary will depend on your experience and capabilities.
As you demonstrate that you can handle more responsibility and contribute more to the business, there will be opportunities for your basic salary, incentives and overall compensation to increase.
I'm not looking for someone who wants to do the minimum required to collect a salary every month.
I'm looking for someone who wants to become
very good at what they do
, take on bigger responsibilities and be rewarded accordingly.
Working Hours & Probation
The first
3 months will be your probation period
.
During Your First 3 Months
You'll work a
5.5-day work week
.
Your schedule will predominantly be:
Sunday to Thursday:
Full working days, predominantly
8:00am–5:00pm
Friday:
Half-day
Saturday:
Full rest day
This means that
Sunday will be a normal working day
for this role.
As this is an operations role, there may occasionally be some variation in your hours depending on training, gym operations or other business needs. However,
8:00am–5:00pm will generally be your normal hours on a full working day
.
The first 3 months are also when I'll spend more time personally training you, helping you understand how the business works and gradually easing you into the different responsibilities of the role.
After Your 3-Month Probation
Once you've successfully completed probation, your schedule will be
compressed into a 5-day work week
.
The idea is simple: during your first 3 months, I want us to have more time together so that I can properly train you and build a strong foundation.
Once you've demonstrated that you understand the business, can work independently and can be trusted with your responsibilities, I don't see the need to keep you on a 5.5-day schedule.
You'll move to a
5-day work week
, while continuing to take on greater responsibility as you progress within the company.
Start Date
Ideally, I'm looking for someone who can start around
mid-October 2026
.
However, if you're the right person and you're able to start significantly earlier, I'm happy to have you join earlier.
Training will be provided.
I'll personally spend time getting you familiar with our operations, customers, systems and the way we work.
You are not expected to know how to do everything from Day 1.
Who This Role Probably Isn't For
This probably isn't the right job for you if you:
Need to be given a new instruction every time you finish a task
Frequently need reminders for things you've already been taught
Panic easily when several things happen at once
Dislike dealing with customers
Prefer saying "that's not my job" when something needs to be solved
Only want to complete your assigned tasks and go home
Aren't interested in taking on greater responsibility
Are mainly looking for something temporary while waiting for another opportunity
There's nothing wrong with wanting that kind of job.
It's just not what I'm hiring for.
Who I Hope To Find
I'm hoping to find someone who, 1–2 years from now, can look back and realise:
"I'm handling things today that Jon would never have trusted me with when I first joined."
And I want to be able to look at the same person and think:
"I can trust this person to make sure things get done properly even when I'm not around."
If the idea of working closely with an owner, learning quickly, taking on increasingly important responsibilities and potentially progressing towards
$5,000–$6,000/month
excites you, I'd like to hear from you.
How To Apply
WhatsApp me directly at +************* 4515.
Please send me your
updated resume/CV
, together with a short introduction about yourself.
I'd also like you to answer these 3 questions:
What are you currently doing, and why are you considering leaving your current/previous job?
What do you hope your career and income will look like 3 years from now?
Tell me about one situation at work where you noticed a problem and took the initiative to solve it without waiting for your manager to tell you exactly what to do.
Please WhatsApp instead of calling. Callers will not be considered.
And please don't use ChatGPT to give me the "perfect" answers. I'm much more interested in understanding how you actually think and communicate.
One Last Thing
After reading everything above, the job might sound a little scary.
It really isn't.
I'm not expecting you to walk in on Day 1 and suddenly know how to run my business.
I'll provide training and
ease you into the role progressively
.
Initially, you'll focus on learning the business, our customers, our systems and how we do things. As you become more capable and confident, I'll gradually give you more responsibility.
You'll also be working very closely with me, so you won't be left alone to figure everything out yourself.
And despite how serious this job description might sound,
I'm a pretty friendly boss to work with.
: )
I just care a lot about doing things properly, providing a good experience for our customers and building a team of people I can trust.
If you're hardworking, willing to learn, able to think ahead and genuinely hungry to progress, I think you'll do well here.
WhatsApp me at +************* 4515 with your updated resume if you'd like to have a chat.
—
Jon, Owner of Homeground Gym & PT Bishan
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